PHR Study Materials CORRECT QUESTIONS & ANSWERS 2024 LATEST UPDATE
8 views 0 purchase
Course
PHR
Institution
PHR
Explicit Knowledge - ANSWER Knowledge that is easily communicated and available to everyone.
Tactic Knowledge - ANSWER Knowledge gained from personal experience that is more difficult to express.
Learning Organization - ANSWER A system-level concept wherein the organization is characterized b...
PHR Study Materials CORRECT QUESTIONS
& ANSWERS 2024 LATEST UPDATE
Explicit Knowledge - ANSWER Knowledge that is easily communicated and available to everyone.
Tactic Knowledge - ANSWER Knowledge gained from personal experience that is more difficult to
express.
Learning Organization - ANSWER A system-level concept wherein the organization is characterized by its
capabilities to adapt to changes in its environment.
What are Peter Senge's Fifth Discipline? - ANSWER Systems Thinking: Shows how things interrelate for
change.
Mental Models: Ingrained assumptions that influence us.
Personal Mastery: High level of proficiency.
Team Learning: Aligning and developing the capacity of the team.
Shared Vision: Future that fosters commitment.
This enables orgs to increase their ability realize desire results, cultivate new ways of thinking, expand
ideas, encourage continuous learning.
Organizational Learning - ANSWER Certain types of learning activities or processes that may occur at any
one of several levels in an organization.
, The difference between Learning Organization vs. Organizational Learning? - ANSWER Organizational
Learning is something that takes place in every org. Learning Organization is a type of organization.
Competencies - ANSWER Set of behaviors encompassing skills, knowledge, abilities, and personal
attributes that are critical to successful work accomplishment.
What are the 3 learning styles? - ANSWER Visual, auditory, kinesthetic.
Classical Conditioning - ANSWER Associating an involuntary response and a stimulus.
- Focuses on involuntary, automatic behaviors "psychic reflexes." Ex. Public speaking and anxiety.
Ivan Pavlov - Bell when feeding dog.
Operant Conditioning - ANSWER Associating a voluntary behavior and a consequence.
- Focuses on strengthening/ weakening voluntary behaviors.
- 4 interventions: positive/ negative reinforcements and punishment/ extinction.
- First described by B.F Skinner.
Social Cognitive Theory - ANSWER Behavior influenced by environment however, the environment is also
influenced by an individual's behavior.
What are some Social Cognitive Theories? - ANSWER Reciprocal Determinism: behaviors influences and
is influenced by both the social world and personal characteristics.
Vicarious Learning: derived from indirect sources such as hearing/ observation, rather than direct, hands
on.
, Symbolic Learning: uses symbols as written descriptions, mental images to represent events.
Self-Efficacy: one's belief in one's ability to succeed in specific situations or accomplish a task.
Motivation - ANSWER What reason does the trainee have to learn? Rewards can be instrinsic or extrinsic
in the form of rewards or punishment.
Transfer (Designing Training Programs) - ANSWER Ability to transfer learning to the actual job situation.
Can be improved through reinforcements on the job, support by manager and work environment.
Stimulus - ANSWER Includes organization training of material, tone of trainer's voice, and training room
environment.
Feedback - ANSWER Helps learners correct mistakes and provides reinforcements for correct learning.
Ideal timing is immediately after a skill/ knowledge is demonstrated.
Learning Curves - ANSWER Shows how learning progresses most rapidly in either beginning or later
trials, depending on what is being learned.
Forgetting - ANSWER May occur when material is inadequately learned, if new learning interferes with
the recall of old learning, or new material isn't useful.
Response - ANSWER Provides learners with opporunities to practice and use repetition.
RACI Chart - ANSWER A RACI chart is a matrix chart that only uses the activities of responsible,
accountable, consult, and inform.
Total Quality Managwment (TQM) - ANSWER Strategic, integrated management system for achieving
customer satisfaction that involved all managers, employees and use quantitative methods to continue
to improve orgs processes.
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller shantelleG. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $13.99. You're not tied to anything after your purchase.
