PHR Study Guide Chapter 2 QUESTIONS & CORRECT SOLUTIONS(RATED A)
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Course
PHR
Institution
PHR
Mission Statement - ANSWER Describes the company, what it does, where it's going, and how it's different from other organizations
Generally directed at employees in the organization and should tell them where the company is headed in the mid to long term
Vision Statement - ANSWER Should insp...
PHR Study Guide Chapter 2 QUESTIONS &
CORRECT SOLUTIONS(RATED A)
Mission Statement - ANSWER Describes the company, what it does, where it's going, and how it's
different from other organizations
Generally directed at employees in the organization and should tell them where the company is headed
in the mid to long term
Vision Statement - ANSWER Should inspire the organization and inform customers & shareholders,
describing what will carry the organization into the future and what it will accomplish
Corporate Values Statement - ANSWER Way for the executive team to communicate their standards for
how the organization will conduct business
Core Competencies - ANSWER Parts of a organization's operations that they do best and that set them
apart from the competition
SMART Model - ANSWER Specific
Measurable
Action-Oriented
Realistic
Time-Based
Specific (SMART Model) - ANSWER The goal should be descriptive enough to guide business-unit
managers in developing action plans that will accomplish the goal
Measurable (SMART Model) - ANSWER The goal must include a method for determining when it has
been met
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