100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
HRCI - PHR Exam 2024 LATEST UPDATE!! $12.99   Add to cart

Exam (elaborations)

HRCI - PHR Exam 2024 LATEST UPDATE!!

 8 views  0 purchase
  • Course
  • PHR
  • Institution
  • PHR

Mission Statement - ANSWER This is intended to define the broad mission an organization is attempting to carry out on a daily basis and is a declaration of the reason an organization exists. Vision Statement - ANSWER This is intended to define the specific goals an organization hopes to achieve ...

[Show more]

Preview 3 out of 23  pages

  • October 21, 2024
  • 23
  • 2024/2025
  • Exam (elaborations)
  • Unknown
  • hrci phr
  • PHR
  • PHR
avatar-seller
shantelleG
HRCI - PHR Exam 2024 LATEST UPDATE!!
Mission Statement - ANSWER This is intended to define the broad mission an organization is attempting
to carry out on a daily basis and is a declaration of the reason an organization exists.



Vision Statement - ANSWER This is intended to define the specific goals an organization hopes to achieve
in the future and is a declaration of the goals the organization wishes to achieve at some future point.



Mechanistic Operational Org. Structure - ANSWER Any structure in which the operations of an
organization are extremely well regulated and defined, are usually centralized, and have a large number
of departments.



Organic Operational Org. Structure - ANSWER Any structure in which an organization is loosely regulated
and possibly less defined, is usually decentralized, and has a small number of departments.



What are the three most common methods an HR professional might use to influence upcoming
legislation? - ANSWER Mail, scheduling meetings with elected officials, and lobbying.



Organization's Governance Process - ANSWER The established policies and procedures designed to meet
responsibilities to employees, consumers, investors, and to society; the process is directed by the board
of directors, or equivalent governing body, and executive management.



Corporate Governance - ANSWER The interactive and structural configuration, such as hierarchical or
matrix formats, of personnel within an organization that are used my management to influence the
behaviors, culture, and objective outcomes of the organization itself.



Active Listening - ANSWER An important component of communication that requires paying close
attention to what is being said; it often involves making eye contact and appropriately nodding to show
engagement.



What are the three core elements to a successful staff meeting? - ANSWER 1) Invite all attendees to
share a little. 2) Focus on the group and any outcomes that might need adjustment or improvement. 3)
Allow time for feedback in the decision-making process.

, Information-rich Communication Channels - ANSWER e.g. Phone, Videoconferencing, Face-to-Face
Meetings and Presentations



Gene Dalton's Change Focus Areas - ANSWER Gene Dalton developed these four to support change
areas: 1) Generalized goals -> 2) Specific objectives, formal social ties -> 3) New relationships, self-doubt
-> 4) Heightened self-esteem, and external motives for change -> 5) Internal motive for change



Lewin's Change Management Model - ANSWER 1. Unfreezing - Values, attitudes, and behaviors are
challenged, and people understand the need for change.

2. Changing - Occurs during the action phase, whereby the situation is examined, and a new equilibrium
is created.

3. Refreezing - Changes is stabilized and new patterns are solidified.



McKinsey 7-S Model - ANSWER 1) Strategy

2) Structure

3) Systems

4) Shared Values

5) Style

6) Staff

7) Skills



John Kotter's 8-Step Change Model - ANSWER 1) Create a sense of urgency.

2) Build a guiding coalition.

3) Develop a shared vision and strategy.

4) Communicate the change vision.

5) Empower action.

6) Generate short-term wins.

7) Capitalize on momentum.

8) Make the change stick.

, Action Research Model - ANSWER A strategy of Organizational Development (OD) that typically involves
the processes of problem identification and its reliance on data gathering and analysis to solve problems.



The model has six basic steps after the problem is recognized: 1. Data gathering 2. Feedback of data to
the target group (those involved with the problem) 3. Data discussion and diagnosis 4. Action Planning 5.
Action 6. Recycling or starting the process over.



Two-Way Change Communication - ANSWER This provides employees with the opportunity to ask
questions within the change process, repeat communications outward, then explain how employees will
be kept informed throughout the process to manage expectations.



Driving Forces of Change vs. Forces Resisting Change - ANSWER Driving Forces of Change: New
technology, desire for alternative work schedules, and new knowledge or values, as well as
environmental factors such as competition, customer demand, and available resources.

Forces Resisting Change: Individual resistance (such as fear of the unknown or distrust of management)
and organizational resistance (such as systems, relationships, or threat to power structure).



Risk Management - ANSWER The process of identifying, analyzing, and prioritizing risks or potential
uncertainties while developing strategies to protect the financial interests of a company. The goal of risk
management is to mitigate the costs of these uncertainties as much as possible.



What are the four types of risks? - ANSWER Hazard Risk - Liability or loss of property and is generally
mitigated by insurance (e.g. workers comp, fires, natural disasters, etc.)

Financial Risk - Potential negative impacts to a firm's cash flow (e.g. a major customer not paying
invoices on time.)

Operational Risk - The impact to a firm's ability to function effectively and may include technology
failures, process breakdowns, and human error.

Strategic Risk - A firm's plans becoming outdated due to shifts in the economy, politics, customer
demographics, competition, etc.



Quantitative Risk Assessment - ANSWER allows the business to assign actual dollar amounts to each risk
based on value, exposure, single loss expectancy, annualized rate of occurrence, and annualized loss
expectancy.

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller shantelleG. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for $12.99. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

84146 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 14 years now

Start selling
$12.99
  • (0)
  Add to cart