SPHR/PHR Study Guide QUESTIONS & ANSWERS 2024 LATEST UPDATE!!
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Course
SPHR/PHR
Institution
SPHR/PHR
Replacement Cost - ANSWER The amount it would cost to replace an asset at current prices. It would include recruiting, hiring and training a totally new work force.
Outlay Cost - ANSWER Also known as explicit costs. Any concrete costs that can be identified in the past, present or future
Turn...
SPHR/PHR Study Guide QUESTIONS &
ANSWERS 2024 LATEST UPDATE!!
Replacement Cost - ANSWER The amount it would cost to replace an asset at current prices. It would
include recruiting, hiring and training a totally new work force.
Outlay Cost - ANSWER Also known as explicit costs. Any concrete costs that can be identified in the past,
present or future
Turnover Efficiency - ANSWER The measure of how well assets are being used to produce revenue.
Self Nomination - ANSWER If a company wants to promote employees to higher level positions from
within , the best method of recruitment is to all for job bidding or self nomination.
Performance Expectations - ANSWER When an employee is not meeting performance expectations, the
supervisor should review with the employee intermittently before the final timeline to work with
him/her on meeting his/her objectives. The objectives should be specific, realistic and a timeline should
be identified. Additionally, reviewing performance expectations intermittently will reduce discriminatory
action.
Three Components of Retention Management - ANSWER measurement and assessment, retention
interventions and selection procedures and followup tactics. The biggest component to employee
retention management is getting the right people in an organization. In addition, continual
measurements and assessment are essential. Transparency and free flow of communication channels is
also an essential step for maintaining strong employer-employee relationships.
Primary Objective of a contract negotiation - ANSWER 1. To establish a good working relation with the
seller
2. To obtain a reasonable and fair price for the contract.
Sunset Clause - ANSWER Identifies a time period after the defined end of an incentive pay plan.
, Golden Handcuffs - ANSWER Represents employee incentives linked to an individual's continued
employment with an organization so that key performers have strong incentives to stay with the
organization due to significant losses if they were to leave.
Structured Exercise - ANSWER Enables the participants to practice the newly learned skills. A structured
exercise would be most effective method of improving the effectiveness. For example the time it takes to
ring up customers at a cash register.
Application Falsification and Ramifications - ANSWER An employee who knowingly falsifies the reason for
termination with another employer ( Misconduct being the reason for termination) should be fired
immediately when the new employer finds out. Even if details are unknown prior to dismissal. If such an
action has been done once, then it is likely that the employee can falsify the information again.
Gainsharing - ANSWER Group incentive programs where gains realized from group endeavors are shared
with the group.
Piece Rate Plan - ANSWER Individual incentive plan where individuals are compensated for piecework.
Profit Sharing Plans - ANSWER Organization wide incentive programs that allow employees the right to
reap direct benefits from profitability of the organization.
Commissions - ANSWER Individual incentive plans that base compensation on a percentage of sales.
Central Tendency and Job Performance - ANSWER Central Tendency is the tendency to centralize
performance appraisal scores around a small range, regardless of actual performance.
Skip Level Interviews - ANSWER Allow time for directors to receive feedback from their employees
directly, specifically those employees that are two levels below them.
Situational Theories - ANSWER Believe that leadership styles should correspond to the maturity of the
employees.
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