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SP19MV1WB MOPAR Vehicle Protection Exam Questions and Answers
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SP19MV1WB MOPAR Vehicle Protection Exam Questions and Answers
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SP19MV1WB MOPAR Vehicle ProtectionExam Questions and Answers
Which plan pays the difference between the market value of the vehicle and the amount
owed to the financing institution in the event of a total vehicle loss? - Answers -
Guaranteed Automotive Protection (GAP)
Added Care Plus covers more than ___ components - Answers -850
Which of the following is NOT a part of "Verifying Deal Information" step of the MVP
sales process? - Answers -NOT- Verify the customers insurance information
What happens in the first phase of the MVP Program Life Cycle? - Answers -The MVP
Selling Dealer has staff trained with the knowledge, skills and resources to sell MVP
plans
Which of the following is a dealership benefit of having customers with MVP coverage?
- Answers -Long-Term service retention
MVP Maximum care covers more than ____ components - Answers -5000
During which step does the F & I Manager explain the available MVP options to the
customer? - Answers -Menu Presentation
Which of the following is a customer benefit of MVP coverage? - Answers -Plans
accepted at ALL FCA dealerships in North America
MVP plans are backed by? - Answers -FCA
Which of the following plans is a good bundling option for Nee Maximum Care Plan? -
Answers -NOT- added care plus
NOT-Certified Pre-owned vehicle plans
Customers with ____ are more likely to make purchases in the service lane. - Answers -
MVP plans
Which is the best place to view the customers sensitive credit application details? -
Answers -F & I managers office
Which plan takes the worry out of your customers next lease? - Answers -Lease Wear &
Tear Coverage
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