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CSAM – Questions & Expert Verified Answers (100%)
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CSAM – Questions & Expert Verified Answers (100%)
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CSAM – Questions & Expert Verified Answers (100%)A mature ITAM Program leads to Right Ans - risk mitigation
Set responsibilities need to be assigned throughout Right Ans - ITAM
Business Units
Artifacts Right Ans - Requests, software licenses, certs of destruction,
ownership, justification, approvals, proof of payment, IT standard,
configurations, vendor management, technical evaluations, contracts, usage,
dependencies, policies
Separate the roll-out of a program into Right Ans - quick successive phases
SAM is Right Ans - the set of business practices that support the
management of software for an organization in a responsible and productive
way
SAM supports Right Ans - the responsible and productive use of software
RFI Right Ans - request for information
RFP Right Ans - Request for Proposal
RFB Right Ans - Request for Bid
RFQ Right Ans - Request for Quote
The IT Asset Manager is the best choice to Right Ans - host the asset
selection committee
TCO Right Ans - Total Cost Ownership: A calculation of what the asset costs
the organization over the entire lifecycle, not just purchase price
ROI Right Ans - return on investment: A calculation of what value the
organization receives from the investment in the asset
Compatibility Right Ans - A determination of whether the acquisition is
usable in the established IT environment and against future plans
, Non-standard requests require Right Ans - TCO/ROI calculations
Benchmark: Tests for the impact of software are Right Ans - Training
requirements, network configuration, performance, impact on related
resources, ease of asset management
Where do artifacts live? Right Ans -
Acquisition Management goals include Right Ans - finding cost-effective
assets
Research is the #1 step to acquiring new software Right Ans - True
Software harvesting avoids Right Ans - unnecessary purchases
A license is made of Right Ans - terms and conditions that govern usage
An invoice marked as "paid" can serve as a proof of purchase Right Ans -
True
Are academic licenses, types of licenses? Right Ans - Yes
Software license compliance relies on Right Ans - documented proof
Click-through licenses could supersede Right Ans - previous agreements
GPL Right Ans - General Public License: A software license often used for
freeware that insures it will be distributed freely whether in its original form
or as a derivative work
Different license types have Right Ans - different purposes
Remember why there are different Right Ans - license types
Asset standards do not require exception processing Right Ans - True
An electronic inventory keeps track of software Right Ans - True
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