ITAM - Segment One (CAMP & KPAs ) & Segment Two:
Q’s And A’s
Segment One (CAMP & KPAs)
CAMP Right Ans - Certified Asset Management Professional
CAMP Cert. course provides Right Ans - The basics of IT asset management
and helps me create my programs roadmap
CAMP Cert. course includes topics Right Ans - That range from creating
common goals for ITAM program to strategically positioning my ITAM
program within my organization
IT Asset Management - Code of Ethics Right Ans - Management of the
financial, contractual, and inventory aspects of IT Assets within an
organization is essential to the future of business operations
ITAM Processes (max/min) Right Ans - maximize benefits & minimize risk
of IT assets in the organization
12 KPAs Right Ans - 1. Acquisition
2. Asset Identification
3. Communication & Education
4. Compliance
5. Disposal
6. Documentation
7. Financial
8. Legislation
9. Policy
10. Project
11. Program
12. Vendor
Core KPAs that are the foundation of every functional ITAM program Right
Ans - 1. Program Management
2. Communication & Education Management
3. Policy Management
, Segment Two
Best practices to build a complete set of ITAM processes Right Ans - Each of
the 12 key process areas (KPAs) interrelate and depend on the other KPA's to
build a complete set of ITAM processes. These help build a solid set of
processes that have been time tested to create a mature ITAM program
Purpose of the ITAM program Right Ans - To manage assets and find real
savings opportunities that'll improve the organizations bottom line.
Ex: accomplished with savings generated through the financial step program
Tag: common goal - find savings
Savings Opportunities Right Ans - - Redeployment of assets to another
business unit
- Reduced costs through effective vendor management and negotiation
- Investment planning on future acquisitions
- Invoice reconciliation of procured assets
- Effective warranty management
ITAM functions that result in savings opportunities Right Ans - - software
license management
- financial management
- risk management
- contract and vendor management
- inventory management
- procurement management
- lease management
- change and service management
- disposal management
Tag: common goal - reduce risk
Savings example for software license management Right Ans - - avoid over
purchasing
- avoid non-compliance penalties
- upgrade preparations and protection
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