APCO Exam and answers
PSAPPublic Safety Answering Point
ProfessionalismWho you are (inner character), what you do (behavior
exhibited) and how others perceive you (image projected)
EthicsInvolves an individual's personal, professional and organizational
rules of conduct
Code of EthicsPr...
APCO exam study questions and
answers
AVL✔✔- Automatic Vehicle Locator
- provides a mapped location of response units on a monitoring console
ALS✔✔- advanced life support
- can provide advanced medical services
- have advanced training in the care and treatment of the sick and injured
(paramedics)
NIMS✔✔- National Incident Management System
- provides a consistent, flexible and adjustable national framework within
which government and private entities can work together to manage incidents,
regardless of their cause, size, occasion, or complexity
- provides a set if standardized organizational structures
ICS✔✔- Incident Command System
- develops in a top-down fashion based on incident size, complexity, and
specifics of the hazard environment created by the incident
- ICS is an integral part of NIMS
ACN✔✔- Automated Crash Notification
- notifies a TCC of a crash and crash/vehicle/owner data from a telematics-
equipped vehicle when a driver presses a designated emergency button or
when airbags go off
- can transmit a voice call from the vehicle, however there can be "no voice"
when the driver is incapacitated or if anything is preventing the call from being
connected
, TCC✔✔- Telematics call center
- Provides 24/7 services both inbound and outbound (land-to-mobile and
mobile-to-land) calls from vehicles equipped with telematics devices
AACN✔✔- advanced automated crash notification
- automatic transmission to a TCC of basic ACN information and plus crash-
severity data and crash pulse data collected by embedded, in-vehicle crash
sensors
- some information includes airbag activation, rollover information, vehicle's
final resting position, number of serious impacts to the vehicle, and crash
severity potential
PSAPs✔✔- Public Safety Answering Point
- a facility equipped and staffed to receive emergency calls requesting police,
fire, emergency medical and other public safety services via telephone and
other communication devices
ATL✔✔- attempt to locate
- used synonymously with BOLO
- broadcasts of information regarding missing/wanted people or
wanted/stolen vehicles
- should include type of incidence, time lapse, place of occurrence and any
descriptions of vehicles, people and weapons
BOLO✔✔- be on the lookout for
- used synonymously with ATL
- broadcasts of information regarding missing/wanted people or
wanted/stolen vehicles
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