Definition: a complex composite of verbal and nonverbal behaviours integrated for the
purpose of sharing information - ANSWER communication
The level of communication that involves self instruction, self dialogue, internal dialogue
and thoughts - ANSWER intra personal
The level of communication between two people or beings consisting of conversations,
letters or emails - ANSWER interpersonal
The level of communication which consists of being with a higher being such as in
prayer, meditation - ANSWER transpersonal
Level of communication where there are more than 2 people and an understanding of
group dynamics is required - ANSWER small group
Level of communication where you interact with an audience - ANSWER public
Name the characteristics of verbal communication (5) - ANSWER vocabulary, pacing or
cadence, intonation, clarity and brevity, timing and relevance
Two forms of communication other than verbal and nonverbal - ANSWER symbolic,
metacommunication
Name the 6 elements of professional communication - ANSWER courtesy, use of names,
privacy, trustworthiness, autonomy, assertiveness
Nurses have an __________ and _________ responsibility to maintain confidentiality -
, ANSWER ethical, legal
Nurses must maintain _____________ - ANSWER boundaries
This act was introduced in 2004 consisting of rules for management of personal health
information - ANSWER personal health information protection act
True or false: personal health information is any information about clients that is verbal,
written or electronic format - ANSWER true
True or false: generally consent to use information to provide care can be assumed by
the health care team - ANSWER true
True or false: clients have the right to instruct what parts of personal health information
can be shared and with whom - ANSWER true
This organization put out a practice standard about confidentiality and privacy -
ANSWER CNO
True or false: a client's problems can be solved by another person - ANSWER false
T or F: giving advice is an important part of helping - ANSWER false
T or F: there are two general types of helping interviews - ANSWER true
T or F: most techniques in the helping interview are used in long-term counseling -
ANSWER true
t or f: warmth comes from within and does not have to be conveyed to another -
ANSWER false
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Stetson. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $9.99. You're not tied to anything after your purchase.