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Leading and Managing in Nursing, 7th Edition Chapter 15: Making Decisions and Solving ProblemsYoder-Wise: Questions and Correct Answers the Latest Update and Recommended Version$12.49
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Leading and Managing in Nursing, 7th Edition Chapter 15: Making Decisions and Solving ProblemsYoder-Wise: Questions and Correct Answers the Latest Update and Recommended Version
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Course
Leading and Managing
Institution
Leading And Managing
The risk manager informs the nurse manager of an orthopedic unit that her unit has had an
increase in incident reports related to patients falling during the 11-7 shift. The nurse manager
knows that the best way to resolve the problem is to:
a. use creativity.
b. obtain support from the 7-3 s...
Leading and Managing in Nursing, 7th
Edition Chapter 15: Making Decisions
and Solving ProblemsYoder-Wise:
Questions and Correct Answers the Latest
Update and Recommended Version
1. The risk manager informs the nurse manager of an orthopedic unit that her unit has had an
increase in incident reports related to patients falling during the 11-7 shift. The nurse manager
knows that the best way to resolve the problem is to:
a. use creativity.
b. obtain support from the 7-3 shift.
c. use institutional research.
d. identify the problem.
→ ANS: D
→ Identification of a problem is the first step in problem solving and occurs before any
other step. The most common cause for failure to resolve problems is the improper
identification of the problem/issue; therefore, problem recognition and identification
are considered the most vital steps.
2. The nurse manager of a rehab unit wants to purchase a new antiembolic stocking for use
with patients. To make a high-quality decision, the nurse manager would:
→ ANS: A
→ In a shared decision model, the decisions are made through an interactive, deliberate
process and the staff may express and discuss options and preferences. The shared
decision model has been shown to increase work performance and productivity,
decrease employee turnover, and enhance employee satisfaction.
3. Several nurses on an adolescent psychiatric unit complain that the teens are becoming
unmanageable on the 0700-1900 shift. To resolve this problem, the nurse manager decides
that the staff should have a brainstorming session. The goal of brainstorming is to:
a. evaluate problem solutions.
b. critique the ideas of others.
c. generate as many solutions as possible.
d. identify only practical and realistic ideas.
→ ANS: C
→ Brainstorming encourages creativity when one is beginning to problem-solve and
avoids premature shutting down of ideas through early evaluation. The goal is to
generate ideas, no matter how seemingly unrealistic or absurd.
4. During a fire drill, several psychiatric patients become agitated. The nurse manager quickly
assigns a staff member to each patient. This autocratic decision style is most appropriate for:
a. routine problems.
b. crisis situations.
c. managers who prefer a "telling" style.
d. followers who cannot agree on a solution.
→ ANS: B
→ An autocratic style is appropriate when rapid decision making is required, such as in a
crisis situation.
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