MANAGEMENT MGMT 443 EXAM #1 QUESTIONS WITH CORRECT ANSWERS
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Course
Mgmt
Institution
Mgmt
sensitive line - Answer-When a person hears something about themselves that they don't agree with, they will become defensive.
Ex: A coworker judging you as incompetent
appreciating individual differences - Answer-KEEP IN MIND
>Diversity enhances creativity, complex problem solving, and s...
MANAGEMENT MGMT 443 EXAM #1
QUESTIONS WITH CORRECT ANSWERS
sensitive line - Answer-When a person hears something about themselves that they
don't agree with, they will become defensive.
Ex: A coworker judging you as incompetent
appreciating individual differences - Answer-KEEP IN MIND
>Diversity enhances creativity, complex problem solving, and success in conditions that
change. Focus on differences and not distinctions.
>Differences helps eliminate social barriers improve understanding
Emotional intelligence - Answer-Ability to correctly diagnose a person's emotions and
relationships with others.
It's among the top factors in success for leaders and managers.
instrumental values - Answer-Values that are desired standards based on the
anticipated consequence.
Ex: " I eat an apple a day (desired standard), so the doctor will stay away (anticipated
consequence)"
self knowledge - Answer-Is Important to Managers because
>The knowledge we possess about ourselves produces self-concept, which improves
our management skills.
diversity Importance in workplace - Answer-Organizational failure has been shown to
occur frequently because of a lack of diversity.
workplace interaction - Answer-The natural tendency is for individuals who are like
themselves to choose similar people to work with, and exclude others who seem to be
different.
emotional intelligence - Answer-Is Important to Leaders Because
These type_________ of people are able to accurately recognize and label their
emotions while controlling them. They are also able to diagnose and empathize the
feelings of others. These factors are crucial for managers.
dimensions of national culture - Answer-Universalism,
Particularism,individualism,Collectivism, Affective, Neutral, Specific, Diffuse,
Achievement, Ascription, Past and Present, Future, Internal, External
, individuals relate to others by - Answer-Values = (Particularism, Collectivism)
Terminal Values - Answer-Desirable ends or goals for the individual.
Diff between Terminal & Instrumental Values - Answer-Terminal Values focuses on the
end result or goal where as Individual values focuses on the steps or process to
reaching the end result or goal
different levels of maturity. - Answer-1. Pre conventional
2. Conventional
3. Postconventional
Pre conventional Maturity - Answer-Self -centered=> Values reside in external factors &
consequences not people & relationships.
Conventional Maturity - Answer-Values resides in commitments, duty, social contracts,
and relationships. Conforming to society's expectations.
Post conventional Maturity - Answer-Principled=> Universal ethical principles - freedom
to choose standards, rights & duties.
Ethical Decision Making Tests - Answer-1. Front Page Test = Public scrutiny
2. Golden Rule Test = Do unto others
3. Dignity and Liberty Test
4. Equal Treatment Test
5. Personal Gain Test 6. Cost-Benefit Test
7. Good Night's Sleep Test
8. Virtuousness Test
9. Congruence Test = Policy & Principle
10. Procedural Justice Test = How its done
Cognitive Style - Answer-An individual's inclination to perceive, interpret, and respond to
information in a certain way. There are 2 elements.
1. How You Gather Information
2. How Do You Evaluate & ACT Upon The Knowledge
Knowing Style Dimension - Answer-Emphasize facts, details & data; focus on logic-
seek clear & objective solution. (Slow to make decisions, uncreative, resistant to
innovation, & intolerant of multiple views).
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