Management 443 Chapter 1- Test 1 Exam Questions and Answers
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Course
Mgmt
Institution
Mgmt
Gibneys Rules of Management - Answer-Behavior, Measurement, Reward, Feedback
Job Analysis - Answer-the systematic process of studying and collecting information relating to the operations responsibilities and context of a specific job and determining what the job calls for an employee behaviors....
Management 443 Chapter 1- Test 1 Exam
Questions and Answers
Gibneys Rules of Management - Answer-Behavior, Measurement, Reward, Feedback
Job Analysis - Answer-the systematic process of studying and collecting information
relating to the operations responsibilities and context of a specific job and determining
what the job calls for an employee behaviors.
Types of Interdependence - Answer-pooled, sequential, reciprocal, intensive
Work Behavior - Answer-Anything a person does in the work environment
Distributive Justice - Answer-Appropriateness of outcomes. Equity, Equality, Need
procedural justice - Answer-Appropriateness of the allocation process
Interactional Justice - Answer-appropriateness of how one person treats another
Reliability - Answer-consistency of measurement( Observed Value = True Value +
Random Error)
Validity - Answer-The extent to which performance on a measure is related to what the
measure is designed to measure
Measurement Tools - Answer-Judgement Required: Relative and Absolute
Focus of Measurements: Trait, Behavior, Outcome
Administrative performance appraisal - Answer-Basis for decision regarding promotions,
termination and rewards
Performance Management - Answer-the continuous process of identifying, measuring,
and developing the performance of individuals and teams and aligning their
performance with the organization's goals
Purposes of Performance Management Systems - Answer-Strategic, administrative,
Informational, Developmental, Organizational Maintenance, Documentation.
Employees: Advantages/ Disadvantages - Answer-Advantages: Enhance self-insight
and development, Increase self-esteem, Increase motivation to perform, Increase
employee competence, Clarify definitions of Job
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