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NAHQ Practice CPHQ Questions and Answers (Latest Update 2025)
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NAHQ Practice CPHQ Questions and Answers (Latest Update 2025)
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NAHQ Practice CPHQ Questions andAnswers (Latest Update 2025)
2011 MOQ
1- In evaluating "long waiting times," a healthcare quality
professional best demonstrates components related to
staffing, methods, measures, materials, and equipment
utilizing
A.
a run chart.
B.
a histogram.
C.
a pie chart.
D.
an Ishikawa diagram. - Correct Answer ✅EXPLANATIONS:
A. Run charts are used to track data over time.
B. Histograms and bar charts are used to show distribution.
C. Pie charts are used to compare parts of a whole.
D. An Ishikawa (cause and effect) diagram helps to analyze
potential causes.
,NAHQ Practice CPHQ Questions and
Answers (Latest Update 2025)
2- Which of the following are the primary reasons for
developing drug formularies?
A.
manage pharmacy costs, promote patient safety
B.
reduce medication errors, educate physicians
C.
encourage the appropriate use of medications, educate
physicians
D.
decrease food and drug interactions, promote patient safety -
Correct Answer ✅EXPLANATIONS:
A. A drug formulary is an approved list of medications, clinical
indications, and doses that helps manage pharmacy costs
and patient safety.
B. Reduced medication errors may result from having a drug
formulary, but is not the primary reason for having one. It is
also not intended to educate physicians.
C. A formulary may encourage the appropriate use of
medications, but it is not intended to educate physicians.
,NAHQ Practice CPHQ Questions and
Answers (Latest Update 2025)
D. A formulary is intended to promote patient safety, but the
primary purpose is not intended to decrease food and drug
interactions.
3- Management using quality improvement principles should
emphasize the importance of
A.
staff orientation.
B.
customers' expectations.
C.
quarterly statistical reports.
D.
team selection. - Correct Answer ✅EXPLANATIONS:
A. Staff orientation is only one component of quality
improvement principles.
B. The basis of quality improvement is knowing what the
customer needs and wants.
C. Quarterly statistical reports are only one component of
quality improvement principles.
, NAHQ Practice CPHQ Questions and
Answers (Latest Update 2025)
D. Team selection is only one component of quality
improvement principles.
4- Quality improvement teams are beneficial because they
A.
improve managerial control.
B.
promote competition and pride among members.
C.
maximize expertise and perspectives.
D.
authorize solutions to problems. - Correct Answer
✅EXPLANATIONS:
A. Quality improvement teams do not affect managerial
control.
B. Promoting competition is not a function of quality
improvement teams.
C. A diverse team, including members with different
experience and backgrounds, provides a broader knowledge
base and outcomes.
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