In the integrated model of motivation, what predicts effort - ANS motivation
Pay is generally considered a/an ____________ reward, whereas a sense of personal growth
experienced from working at a task is an example of a/an ____________ reward. - ANS
extrinsic, intrinsic
If someone improves productivity by developing a new work process and receives a portion of
the productivity savings as a monetary reward, this is an example of a/an ____________ pay
plan. - ANS gain-sharing
Performance measurement serves both evaluation and ____________ purposes. - ANS
counseling
Which form of performance assessment is an example of the comparative approach? - ANS
forced distribution
If a performance assessment method fails to accurately measure a person's performance on
actual job content, it lacks ____________. - ANS validity
A written record that describes in detail various examples of a person's positive and negative
work behaviors is most likely part of which performance appraisal method? - ANS critical
incident diary
When a team leader evaluates the performance of all team members as "average," the
possibility for ____________ error in the performance appraisal is quite high. - ANS central
tendency
Job simplification is closely associated with ____________ as originally developed by Frederick
Taylor. - ANS scientific management
Job ____________ increases job ____________ by combining into one job several tasks of
similar difficult - ANS enlargement, breadth
If a manager redesigns a job through vertical loading, she would most likely ____________. -
ANS bring higher-level or managerial responsibilities into the job
In the job characteristics model, a person will be most likely to find an enriched job motivating if
he or she ____________. - ANS has strong growth needs
, In the job characteristics model, ____________ indicates the degree to which an individual is
able to make decisions affecting his or her work - ANS autonomy
When a job allows a person to do a complete unit of work—for example, process an insurance
claim from point of receipt from the customer to the point of fi nal resolution—it would be
considered high on which core characteristic? - ANS task identity
The 4/40 is a type of ____________ work arrangement - ANS compressed workweek
Culture concerns all of the following except ____________. - ANS the personality of the leader
The three levels of cultural analysis highlighted in the text concern ____________. - ANS
observable culture, shared values, and common assumptions
External adaptation concerns ____________. - ANS the process of coping with outside forces
Internal integration concerns ____________. - ANS the process of deciding the collective
identity and how members will live together
When Japanese workers start each day with the company song, this is an example of a(n)
____________. - ANS underlying assumption
____________ is a sense of broader purpose that workers infuse into their tasks as a result of
interaction with one another. - ANS A shared meaning
The story of a corporate turnaround attributed to the efforts of a visionary manager is an
example of ____________. - ANS a saga
The process of creating new ideas and putting them into practice is ____________ - ANS
innovation
Any object, act, or event that serves to transmit cultural meaning is called ____________. -
ANS a cultural symbol
Groups where the patterns of values outwardly reject those of the larger organization are
____________. - ANS countercultures
Groups with unique patterns of values and philosophies that are consistent with the dominant
organizational culture are called ____________. - ANS subcultures
A ____________ links key goal-related issues with key collaboration issues to come up with
general ways by which the firm will manage its affair - ANS managerial philosophy
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