WGU - C715 Organizational Behavior -
Essay Questions
Briefly describe the five key traits in the Big Five personality model. - ANS Openness
- how comfortable to experience new things
Extraversion
- how comfortable to move with others
Conscientiousness
- how dependable and responsible
Agreeableness
- how easy to come to a resolution
Neuroticism
- Typically emotional people
Describe conscientiousness and explain how it can predict behavior at work. - ANS It describes
how dependable someone is at work.
Discuss John Holland's personality-job fit theory. - ANS Describes personality profiles which
match different types of jobs.
1. Realistic - require physical activities and strength. Eg: mechanic
2. Investigative - prefer activities with analytics eg: mathematician
3. Social - prefer activities which perform with others eg: teacher
4. Conventional -prefer regulated and unambiguous activities. eg: accountant
5. Enterprising - prefer to influence others. eg:lawyer, real estate agent
6. Artistic - prefer unambiguous and creative expression eg: writer
Describe the five value dimensions of national culture as identified by Hofstede's framework for
assessing cultures. - ANS 1 Power Distance: how people like unequal power distribution
2 Individualism: People prefer to work in groups of individually
3 Masculinity vs feminity: dominating women or not
4 Uncertainty avoidance
5 Long term vs short term
Discuss the attribution theory. - ANS An attempt to determine whether an individual's behavior
is internally or externally caused.
What is selective perception? - ANS The tendency to selectively interpret what one sees on the
basis of one's interests, background, experience, and attitudes.
, What is bounded rationality? How is it related to decision making? - ANS Process of making
decisions without considering complexity. Eg. Buying a card by only considering its basic
features
What is an anchoring bias? - ANS
Describe the confirmation bias. - ANS decide after considering past decisions and facts
What is escalation of commitment? Explain. - ANS
Describe the three key elements in the definition of motivation. - ANS
Briefly explain Maslow's hierarchy of needs theory. - ANS
Compare and contrast a Theory X manager with a Theory Y manager. - ANS
Explain the similarities between Maslow's hierarchy of needs theory and McClelland's theory of
needs. - ANS Both describes similarities
What is self-efficacy? - ANS
List and briefly describe the stages in the five-stage model of group development. - ANS
Describe the punctuated-equilibrium model. - ANS
Explain the following terms: role perception and role expectation. - ANS
Explain the relationship between role conflict and reference groups. - ANS
What is the relationship between performance norms, cohesiveness, and group productivity? -
ANS
How can norms be used to reduce deviant workplace behavior? - ANS
Describe cohesiveness as a property of groups. How can a group be made more cohesive? -
ANS
Discuss the advantages and disadvantages of group decisions as compared to individual
decisions. - ANS
Describe the nominal group technique. - ANS
Define and describe the traditional view of conflict. - ANS
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