WGU C715 ORGANIZATIONAL BEHAVIOR
The hereditary approach states what? - ANS An individual's personality is determined by the
molecular structure of genes.
hereditary - ANS determined at time of conception
Myers-Briggs Type Indicator - ANS Most widely used personality test that includes Extroverted
(E) versus Introverted (I), Sensing (S) versus Intuitive (N), Thinking (T) versus Feeling (F),
Judging (J) versus Perceiving (P
What is the major problem with the Myers-Briggs personality test? - ANS It forces a person to
be categorized as either one type or another.
Big 5 Personality Traits - ANS Openness, Conscientiousness, Agreeableness, Extroversion,
Emotional stability.
Among all Big 5 personality traits, which one is most consistently related to job performance? -
ANS conscientiousness
narcissism - ANS The tendency to be arrogant, have a grandiose sense of self-importance,
require excessive admiration, and have a sense of entitlement.
Individuals scoring ________ have a strong ability to adjust their behavior to external, situational
factors and can behave differently in different situations. - ANS high on self-monitoring
People with proactive personalities do what? - ANS They are more likely than others to be seen
as leaders.
What is true of values? - ANS They have content and intensity attributes.
What is an instrumental value? - ANS A method of behavior that get you to the end result like
personal discipline.
What is a terminal value? - ANS Where you are trying to end up such as social recognition.
What are John Holland's six personality types? - ANS realistic, investigative, artistic, social,
enterprising, conventional. (remember investigative)
With reference to Hofstede's framework, which country scores the highest in individualism? -
ANS United States
, What is perception? - ANS A process by which individuals organize and interpret their sensory
impressions in order to give meaning to their environment.
What are the three factors that influence perception? - ANS Situation, perceiver, target
attributional theory - ANS when we observe someone's behavior, we attempt to determine
whether it was caused by internal or external factors.
what is the difference between intrinsic and extrinsic? - ANS Intrinsic is inside you (fits the
pattern) and extrinsic is outside you (breaks the pattern).
dispositional attribution - ANS attributing behavior to the person's disposition and traits
(internal)
situational attribution - ANS attributing a behavior to some external cause or factor operating
within the situation (an external attribution like environment)
Three determinants of attributions are? - ANS distinctiveness, consensus, and consistency
What is the fundamental attribution error? - ANS The tendency to underestimate the influence
of external factors and overestimate the influence of internal factors when making judgments
about the behavior of others. (behavior of others)
What is self-serving bias? - ANS The tendency for individuals to attribute their own successes
to internal factors and put the blame for failures on external factors. (behavior of yourself)
What is selective perception? - ANS The tendency to selectively interpret what one sees on the
basis of one's interests, background, experience, and attitudes.
What is the Halo effect? - ANS The tendency to draw a general impression about an individual
on the basis of a single characteristic.
What is a self-fulfilling prophecy? - ANS A situation in which a person inaccurately perceives a
second person, and the resulting expectations cause the second person to behave in ways
consistent with the original perception.
What is the contrast effect? - ANS Evaluation of a person's characteristics that are affected by
comparisons with other people recently encountered who rank higher or lower on the same
characteristics.
What is stereotyping? - ANS Judging someone on the basis of one's perception of the group to
which that person belongs.
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