Which of these is one of the most important activities that managment has in dealing with
security employees? - answer✔Communication
Which of the following is one of the benefits of recognizing employees? - answer✔Promotes
teamwork and appreciation
Which of the following principles is not consistant with progressive discipline? -
answer✔Punitive action
When administering progressive discipline a supervisor must do what? - answer✔Is not
permitted to repeat steps
Which of the following describes the two basic categories of authority? - answer✔Formal and
Informal
The chain of command is often described by which term? - answer✔Unbroken line of authority
Teh security profession has a tendency toward which style of management? -
answer✔Authoritarian
Which of the following is not a trait of a successful supervisor? - answer✔Span and control
What is the difference between managers and leaders? - answer✔Leaders do the right thing
According to this chapter, how many basic funtions are there of effective leadership? -
answer✔Eight
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