Chapter21 Question and answers correctly solved Chapter 2: The Professional Medical Assistant
Medical practice before 1960s: - correct answer - early medical practices were mostly solo practices
- physician performed most duties within the office
- physician also made house calls
- pati...
Chapter 2: The Professional Medical
Assistant
Medical practice before 1960s: - correct answer ✔- early medical practices
were mostly solo practices
- physician performed most duties within the office
- physician also made house calls
- patients often seen without appointments
gradual increase in scope and complexity of ambulatory care: - correct
answer ✔- government programs required office to submit insurance claims
- more diagnostic testing done in the office
- nurses did not want to do clerical work
- hiring and training medical assistants freed nurses to work in hospitals
- medical assistants took on both administrative and clerical tasks
- AAMA formed in 1956
training programs for medical assistants were established lasting - correct
answer ✔6 months to 2 years
two recognized accrediting agencies: - correct answer ✔- Commission on
Accreditation of Allied Health Education Programs (CAAHEP)
- Accrediting Bureau of Health Education Schools (ABHES)
accredited programs must at least - correct answer ✔160 hours of practicum
- Blue Cliff: 180 hours
, Character traits of medical assistant - correct answer ✔- reliability and
dependability
- organization
- honesty
- tolerance
personality traits of medical assistant - correct answer ✔- interested in
people
- warm, caring
- able to put the needs of others first
- able to remain calm in difficult situations
Appearance of medical assistant - correct answer ✔- neat, clean, well
groomed
- courteous
- willing to take initiative: ability to act or follow through without being
supervised; identifying and performing needed tasks without being told to do
so
behavior of medical assistant - correct answer ✔- time and management
- able to adapt to change
- able to work with others (team members)
professionalism for physicians - correct answer ✔- physicians treat patients
on the basis of scientific knowledge
- physicians can receive ethical guidance from several sources:
- AAMA code of ethics
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