empirical - ANSWER making objective observations
Personal - ANSWER connecting with patients
Aesthetic - ANSWER personalizing interventions based on patient needs
Ethical - ANSWER basing care on ethical standards of practice
Communication involves - ANSWER eye contact, listening/talking, touch,
body language
Factors affecting organization - ANSWER similarity and stereotyping
Similarity - ANSWER the way we group or organize according to
similarity
Stereotyping - ANSWER exaggerated beliefs associated with a
categorizing system
interpretation - ANSWER expectations, knowledge, assumptions about
human behaviour, feelings
Influences on perception - ANSWER physiological influences, sense
Perception check - ANSWER a clearly stated observation, at least two
possible interpretations of what was observed, request for feedback
(either stated or implied)
types of communication deficits - ANSWER hearing loss, vision loss,
cognitive processing concerns, mental health issues, sensory
deprivations
, nursing aim - ANSWER maximize our clients ability to successfully
communicate and to interact with the health care system to ensure
optimal health and quality of life
communication deficit - ANSWER impairment in the ability to receive,
send, process, and comprehend concepts or verbal, nonverbal, and
graphic symbol systems
Situational factors that affect client's responses - ANSWER anxiety/fear,
pain, altered stimuli, sleep deprivations, unmet physiological needs such
as thirst, losing track of time, multiple life changes, multiple care
providers, immobility, frequent diagnostic procedures, lack of easily
understood information.
communication with hearing impaired - ANSWER face client, minimize
distractions, speak distinctly, gestures and facial expression, use of
written materials and assistive devices, encourage verbalize
communication with visually impaired - ANSWER orient client to
environment, use touch effectively, allow for client to hold arm when
walking, utilize low-vision resources, compensate for nonverbal aspect
of message
communication with a person with speech and language deficit -
ANSWER speak slowly with simple sentences, allow extra time, one
topic and question at a time, encourage communication efforts, use
technology appropriately, referrals as needed.
communication with a person with mental-processing deficit - ANSWER
earning delays, mental disorders
clients with decreased consciousness - ANSWER treat like client
understands, orient frequently, provide familiar objects, explain noises-
procedures-equipment, encourage family interaction, use technology to
enhance commincation
what is conflict - ANSWER disagreement arising from differences in
attitudes values, or needs in which the actions of one party frustrate the