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CNML & NE-BC Review WITH 100- CORRECT ANSWERSCNML & NE-BC Review WITH 100- CORRECT ANSWERS
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Transformational leaders focus on change and practice things like providing
What is Transformational Leadership?
employees with a voice in order to participate in the change.
Transactional leaders focus primarily on tasks like the budget, staffing, and day-to-
What is a transactional leader?
day operations.
* Having friends at work
What are the key factors to employee * Someone care about the employee as a person
satisfaction? * Working for an organization whose values are compatible with yours
* Being given assignments based on your strengths
a system for providing employees with opportunities for input through an organized
What is Shared Governance?
democratic process where each unit is represented
When should an employee be disciplined Following the organizational policy the employee should be notified of any
for lateness? infraction as soon as possible after the event.
What is the main responsibility of to supervise employees, assure patient safety, monitor the budget, and ensure that
management? the policies and procedures of the organization are adhered to.
What should the nurse manager's The nurse manager's number one responsibility is to run the unit. In a crisis situation
responsibility be in terms of doing direct the nurse manager should help out but it should not become a routine.
care?
The best way to implement any policy change is to have the users involved in the
What is the best way to implement a policy
decision to some extent. Involving known complainers in the design process is a
change such as a dress code.
good way to identify the potential opposition to a new policy
* Innovators (2.5%) - Risk takers who are not afraid to fail & are implementers of the
change
* Early Adopters (13.5%) - Less cautious about change and adopt early. They are
often highly opinionated and can influence others to change
What are 5 Ways people react to change in * Early Majority (34%) - Adopt to change after they have some time to see the early
Rogers Stages of Innovation Model? adopters success
* Late Majority (34%) - Skeptics, they need to see a lot of evidence before adopting
the change
* Laggards (16%) - Stick to tried and true methods. They may never accept the
change.
What is Positive Deviance Approach to Involves leadership looking for change from the group, rather than leading the
Change? group. Real change begins from the inside.
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, 1. Agenda-Setting a perceived need for innovation
2. Matching-fitting a problem with the innovation
3. Redefining/Restructuring - innovation is modified to fit the organizations needs
What are the stages of Rogers Diffusion of
4. Clarifying - the relationship between the organization and the innovation is better
Innovation Theory?
defined
5. Routinizing - innovation becomes part of the organization's activities and no
longer labeled as an innovation
Covey (1990) suggested our lives are covered by two circles: a larger circle of
everything your could possibly be concerned about, and a smaller inner circle of
things you can influence. He suggested that when we focus on things and people we
Describe Circle of Influence. can influence our circle of influence gets larger. Focusing on your circle of concern
can lead to frustration, as these are things you cannot influence. Focusing on your
circle of concern can also reduce your circle of influence as you are not paying
attention to things and people you can influence.
The charge nurse, like the manager is assigned the duty of leading the unit. Since that
is the primary role, all options for staffing should be explored before taking an
assignment. If the charge nurse takes a full patient assignment, it means nobody is
Should the charge nurse take a regular
leading the unit, which could be a problem if a crisis occurs, at which point the
patient assignment if the unit is short
charge nurse would either be distracted from the crisis or be distracted from caring
staffed?
for her patient assignment. There are certain cases where the only solution is for the
charge nurse to take an assignment. Ideally it should not be a full assignment so
there is still time to lead the unit.
The best way to provide a new charge nurse with experience is to partner him or her
What is the best way to provide a new with an experienced charge nurse and put them in charge. That way the experienced
charge nurse with experience? charge nurse can provide them with direction and coaching in the actual charge
nurse role.
Actually it is the most effective to make assignments based on employee strength
Shouldn't the most experienced staff
and interest (Rath,2007) You cultivate leaders by allowing the nurse with the interest
member be the one in charge?
in leading to lead.
Leadership is the art and science of providing direction, inspiration, and goals to a
Define Leadership.
team by providing vision, guidance, and holding them accountable for outcomes
Management and leadership are terms that are often used interchangeably, however
management is differentiated as tending to specific tasks such as the budget,
Define Management.
staffing, policies, procedures, and supplies. It is often said, you lead people and
manage things. See transactional leadership.
The best way is to work with a mentor to develop a personal growth plan that uses
textbooks, evidence based leadership literature, attend leadership workshops and
How do you learn to be a leader?
apply learning to action learning experiences such as working as a charge nurse,
observing good leaders, and attending graduate school as a leadership major.
What type of leadership is Shared Participative Democracy
Governance?
Autocratic leadership is one person in charge who makes all or most of the
decisions. It is generally not regarded as an effective approach because it does not
Define Autocratic Leadership. leave the workers feeling like they have a voice in decisions and generally the leader
does not have all the answers. There are situations where autocratic leadership is
effective such as a crisis or emergency, where timely decisions need to be made.
a delegate style in which the leader provides little input and allows the group
members to make the decisions. Research has shown this still is often ineffective
What is Laissez-faire leadership?
because groups need a combination of direction and coaching depending on their
stage of development with particular situation or task. See situational leadership.
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