constructive criticism correct answers feedback given to help improve performance
critical thinking correct answers judgment based upon analysis
cultural diversity correct answers variety of belief systems and social structures
hard skills correct answers technical ability
patient advoc...
clerical exam 1 || A Verified A+ Pass.
constructive criticism correct answers feedback given to help improve performance
critical thinking correct answers judgment based upon analysis
cultural diversity correct answers variety of belief systems and social structures
hard skills correct answers technical ability
patient advocacy correct answers speaking on behalf of a patients needs and well being
problem solving correct answers a step by step approach to critical thinking
soft skills correct answers attributes that enhance an individuals performance and career
prospects
time management correct answers utilizing time to accomplish desired results
worth ethic correct answers values of hard work held by employees
work quality correct answers striving for excellence on the job
birthday rule correct answers the rule stating that the primary insurance plan for all dependents
will be that of the policyholder whose birthday comes first in the year
EOB/EOP correct answers document explaining the total amount of the claim, the amount
allowed and disallowed, subscriber liability, the amount paid, and any notations regarding
noncovered services
coordination of benefits correct answers the legal clause limiting the total payments from all
insurance carriers to 100% of the covered charges
fee for service correct answers the tradition health plan that reimburses policyholders for the
costs of healthcare
balance billing correct answers billing the patient for the difference between the usual fee
charged and the lower allowed charge of the insurance plan
clearinghouse correct answers the company that takes nonstandard medical billing software
formats and translates them into the standard EDI format
preauthorization correct answers the process by which the provider contacts the insurance carrier
to see if the proposed procedure is covered by a specific patients insurance policy
exclusion correct answers a procedure or treatment not covered by the patients insurance policy
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