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MIS 301 Midterm questions with complete solutions (5)
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MIS 301 Midterm questions with complete solutions (5)
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MIS 301 Midterm questions withcomplete solutions (5)
Five components of IS: - correct answer ✔✔1. Computer hardware
2. Software
3. Data
4. Procedures
5. People
IT is comprised of - correct answer ✔✔Hardware
Software
Data
Groupware & Enterprise Collaboration - correct answer ✔✔1. Social Networking Communications Tools
2. Electronic Communications Tools
3. Electronic Conferencing Tools
4. Collaborative Work Management Tools
Tacit Knowledge - correct answer ✔✔knowledge that's difficult to communicate
Procedural Knowledge - correct answer ✔✔knowledge exercised in the performance of some task.
Three decision levels: - correct answer ✔✔1. Operational- level decisions usually fairly structured and
short time horizon
2. Mid-level (control and tactical management) usually semi-structured and medium time horizon
3. Strategic- level decisions usually highly unstructured and long time horizon
, Decision outlook of CEO's, Mid-management, and workers - correct answer ✔✔1. CEO's lookout: 5-10
yrs
2. Mid Management: 6m-1 yr
3. Workers: day to day
Structured decisions - correct answer ✔✔Understood and accepted method for making decision
Ex:
-Formula for computing reorder quantity
-Allocating furniture and equipment to employees
Unstructured decisions - correct answer ✔✔No agreed on or standardized decision-making method
Ex:
-Predicting direction of economy or stock market
-How well suited an employee is for a particular job
Four Functional Organization Parts - correct answer ✔✔-HR
-Manufacturing and Distribution
-Sales and Marketing
-Accounting and Finance
IT is NOT considered a functional part of the organization
Cross Functional Systems - correct answer ✔✔1. CRM (Customer Relationship Management)
-Ex: SalesForce.com
2. SCM (Supply Chain Management)
-Ex: Walmart
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