Texas Roadhouse Skill Out Greenville
What is our mission statement and what does it mean to you? - ANS Legendary food,
legendary service. Treat everyone like grandma!
What is the Texas Roadhouse story? - ANS Ice cold beer, legendary margaritas, fresh baked
bread, hand cut sticks, fall off the bone ribs, made from scratch sides and dressing
Marketing partner - ANS Greg Beckel
Managing partner - ANS David Hollinger
Kitchen Manager - ANS Harley Court
Service managers - ANS Brooke Jackson and Hunter Copenhaver
Restaurant hours of operations - ANS Monday-Thursday: 3:00pm-9:30pm
Friday: 3:00pm-11:00pm
Saturday: 12 pm- 11:00 pm
Sunday: 11am-9:30pm
Restaurant phone number and address - ANS 720 SW Greenville Blvd
252-353-7427
Where do we park and why - ANS During the week it's along the line of the bushes that are
closest to Greenville Boulevard on Fridays and Saturdays it's on the other side of Red Robin
We do it so that granny does not need to walk very far a.k.a. our customers
Where do we smoke and when do we smoke - ANS Outside near the dumpster and not during
legendary hours
What is the uniform policy - ANS Texas roadhouse shirt, solid mask, black or brown belt, black
non slip shoes, Socks, name tag, apron, shirt tucked in, hair pulled back, minimal jewelry, your
smile
What is an alley rally and why is it important - ANS A meeting held in the alley during each shift
this is one managers expressed concerns set expectations for the night and share any
announcements or contest Ally rallies help set the mood for each shift
What should you do if you have a guest complaint - ANS Try to accommodate the best you can
and always get a manager
, Where was the first Texas roadhouse located - ANS Clarksville Indiana
Who is the founder - ANS Kent Taylor
What are the service priorities - ANS Knowledgeable servers, urgency, sense of fun, three table
stations, manager table visits, restroom focus, dining room temperature, TVs, lighting,
bartenders hostesses and crew involvement
What is the first time guest program - ANS Free sample of corn, green beans, chili, and
mashed potatoes
What is your job description - ANS I am a direct representation of Texas Roadhouse. I make
sure that their experience is enjoyable and that they want to come back
Appetizers - ANS Cactus Blossom, rattlesnake bites, potato skins, chili, cheese fries, chili
cheese fries, combo appetizer, killer ribs, boneless wings, shims appetizer, fried pickles, and
twisted mozzarella sticks
Cactus Blossom - ANS Colossal deep fried onion
Serves a group of 4
Ranch or blossom sauce
Rattlesnake bites - ANS 10 rounds
Jack cheese, diced red peppers, jalapeños
blended and friend
Served with ranch or blossom sauce
NOT jalapeño poppers
Potato skins - ANS 8 skins
Hollowed out potato skins
Topped with melted cheddar cheese and bacon bits
Served with sour cream
chili - ANS NO BEANS
Made from the by product of steak
Topped with diced red onions and cheddar cheese
Contains seedless jalapeños, onions, tomatoes
If they order a cup, try up selling to a bowl
Cheese fries/chili cheese fries - ANS A heaping serving of seasons steak fries topped with
melted cheddar cheese and bacon bits
Served with ranch
Two sizes: small and large
