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Patient Safety & Quality Assurance (26.25% of the PTCB Exam)Questions & Answers 100% Correct!!

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What are High Alert/Risk Medications? - ANSWERAre medications that are more likely to cause harm to a patient if used incorrectly or in error. What is the "Institute for Safe Medication Practices (ISMP)"? - ANSWERit is the primary resource for identifying high-alert medications, like warfarin ...

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  • October 17, 2024
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Patient Safety & Quality Assurance (26.25% of
the PTCB Exam)Questions & Answers 100%
Correct!!

What are High Alert/Risk Medications? - ANSWERAre medications that are more likely to cause harm
to a patient if used incorrectly or in error.



What is the "Institute for Safe Medication Practices (ISMP)"? - ANSWERit is the primary resource for
identifying high-alert medications, like warfarin



What are Look-Alike/Sound-Alike (LASA) Medications? What method does the pharmacy use to help
differentiate between similar medications? - ANSWERAre similar medications that cause a serious
safety concern and a common cause of medication errors. The "Tall man lettering" method is used on
many drug products and implemented in many pharmacy systems to help pharmacy personnel
differentiate two very similar-looking medication names.



What is the Correct Order to Correct Patients - ANSWERThe five "rights" of medication
administration is:

right drug,

right dose,

right time,

right route, and

right patient to prevent a medication error from occurring.



The 3 simple verification steps that will help get the correct order to the correct patient every time
and reduce the risk of a dispensing error: - ANSWERVerify name and date of birth

Verify street address

Briefly mention what you have for the patient to pick up



Barcodes for drugs are used for what? What is used to verify the barcodes? - ANSWERSimilar to NDC
codes, each drug's barcode is unique and can be used to verify that the correct product is chosen. A
scanner may be used to scan the individual drug product into the system and to verify the correct
drug is chosen in the filling process.

, A pharmacist should always be available in the pharmacy in case of questions or concerns.

True or False? - ANSWERTrue



What is "Tall Man Lettering" used for? - ANSWERis used to help differentiate portions of
sound-alike/look-alike drug names that are different so as to draw one's eye to a potential source of
error.

(e.g., hydrALAzine vs. hydrOXYzine).



What does inventory management include? - ANSWERInventory management may include ordering
and receiving products, identifying specific storage requirements, and removing expired or recalled
medications



During data entry or calculations, do you use Trailing Zeros? What about Leading Zeros? If so when
do you use it? - ANSWERDuring data entry or calculations: you do not use trailing zeros (ex. 5.0);
instead, simply write the whole number (5) and add units. A zero should be added before a decimal
point (ex. 0.5 mg or 0.75 mL) to minimize the risk of overdose.



Whenever a question or concern arises that is of the clinical aspect, you must notify the pharmacist
that he/she is needed for intervention. True or False - ANSWERTrue



A pharmacy technician should never handle a clinical problem or provide clinical information, as this
is one of the many duties of the pharmacist on duty.

True or False - ANSWERTrue



When do pharmacists conduct Drug Utilization Review (DUR)? What does the DUR include? -
ANSWERPharmacists are to conduct drug utilization reviews (DURs) prior to dispensing a new
medication or refilling an existing order. The DUR should include a comprehensive review of the
patient's prescription and over-the-counter (OTC) medications, with a special focus on drug-drug
interactions and potential adverse drug events (ADEs).



What is Adverse Drug Event (ADE)? Should it be documented in a patient's chart? - ANSWERAre
unwanted reactions that occur from the normal use or potential misuse of a medication. These
events can be due to a medication error or an adverse reaction from practical use. Any adverse
event, regardless of its origin, should be documented in a patient's chart to minimize the risk of it
occurring again in the future.

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