WGU C215 OPERATIONS MANAGEMENT EXAM
QUESTIONS & VERIFIED ANSWERS A+ GRADE QUESTION
Independently owned net marketplaces having catalogs representing thousands of
suppliers and designed for spot purchases.
Answer:
E-distributors
QUESTION
way of defining quality, focuses on judgement of what ...
QUESTION
Independently owned net marketplaces having catalogs representing thousands of
suppliers and designed for spot purchases.
Answer:
E-distributors
QUESTION
way of defining quality, focuses on judgement of what constitutes product or service
excellence.
Answer:
Psychological criteria
QUESTION
Supply Chain
Answer:
All the activities involved in delivering a finished product or service to customer
QUESTION
Retail crossdocking
Answer:
sorting product from multiple vendors onto outbound trucks headed for specific
stores.
QUESTION
,Uniform Plant Loading
Answer:
A constant production plan for a facility with a given planning horizon.
QUESTION
Quality Function Deployment (QFD)
Answer:
An approach that integrates the "voice of the customer" into both product and
service development
QUESTION
Sales revenue model
Answer:
a company derives revenue by selling goods, informa- tion, or services
QUESTION
Supply Chain Management (SCM)
Answer:
The management of information flows between and among activities in a supply
chain to maximize total supply chain effectiveness and profitability
QUESTION
Industry Consortia
Answer:
Industry-owned markets that enable buyers to purchase direct inputs from a
limited set of invited suppliers.
QUESTION
Process Velocity
, Answer:
throughput time/value-added time
QUESTION
Efficiency equation
Answer:
actual output/standard output
QUESTION
Productivity equation
Answer:
output/input
QUESTION
Utilization equation
Answer:
time a resource used/time a resource is available
QUESTION
What do assignable causes of variation indicate?
a. A computer virus was found in the system.
b. Out-of-control signals were found in the process.
c. Human resources found an operator was at fault.
d. Equipment was found to be out of control.
Answer:
Out-of-control signals were found in the process.
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