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Orange Theory Test Prep Questions with Correct Verified Answers
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Orange Theory Test Prep Questions with Correct Verified Answers
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Orange Theory Test PrepQuestions with Correct Verified
Answers
The guest register is signed by? - ANSWER Walking guests who are looking for
more information
When I guessed arrives what do we do? - ANSWER Stand up, come to the member
side of the desk and introduce ourselves and show guests the sign in process
What is the battery life for the core, flex and burn - ANSWER Core equals one year,
burn equals 24 hours, flex equals 8 hours (we no longer sell the flex)
Which heart rate monitor is the most accurate - ANSWER Core
Which heart rate monitor is the newest technology - ANSWER The burn you can hook it
up with your Apple Watch and track your steps it is light based so it tracks your blood
flow
If the heart rate monitor is not working what could be a possible issue - ANSWER The
pod, the strap or the member OTBeat profile
What is the purpose of the client intake form circle all that apply - ANSWER Waiver of
liability and to find out the guests WhY and ultimate goals
, The sales associate conducts a ___________ ___________ to find out the guests
reason why they came and ultimate goals - ANSWER Discovery interview
How long does it take to complete the client intake process with a first time guest -
ANSWER 15 to 20 minutes
What are the four questions to ask to make an emotional connection with the new guest
- ANSWER What brought you in today, what are your specific fitness goals, what
have you been doing the past 30 to 60 days for fitness, what are you looking to invest
per session
What are the four items to cover with new guests on our rules and policies -
ANSWER Bring a towel and bottle of water, you have an eight hour cancellation.,
Class closes after five minutes, you can go to any orange theory
What are the five parts of the hand off to a coach - ANSWER 1. introduce to your
coach and complement the coach, 2. tell the coach about the guests current fitness
routine 3. what their fitness goals are and why, 4. restrictions they may have and 5.
send them off with expectations that I will be returning
What is the best example of asking for the sale after the coach hands the guest back to you
- ANSWER Based on everything you told me I think you'd be the perfect fit for our orange
theory community and I think based off your goals you're really see results in the area
you're looking for. I can't wait to have you be a member of our orange theory family
What are the five objections people usually have to signing up for a membership -
ANSWER Time, cost, spouse, uncertainty, shopping
What are the four elements of handling objection - ANSWER Empathize,
isolate, redirect, solution
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