Exam (elaborations)
CSA 3 Study Set 2024!!
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CSA 3 Study Set 2024!!
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Name: Score:195 Multiple choice questions
Term 1 of 195
Why is it recommended that you Limit update sets to maximum of 100 records? Choose 2
answers?
1) reduce potential conflicts
2) make it easier to identify and review changes
1) wait for condition
2) create record
3) look up record
4) ask for approval
1) tables within the existing application scope
2) tables within the global scope
3) tables which allow write access to other applications
Ensures user has access to a table, before evaluating access to a field in the table
Term 2 of 195
Which tool graphically displays an infrastructure view for a configuration item (CI) and Its
relationship with the other CIs?
dependency map
database view
cmdb
dependency view
,Term 3 of 195
Which module would you use to create a new automation of business logic such as approvals,
task and notifications?
knowledge management
process automation> flow designer
ui policy and actions
workflows
Term 4 of 195
your customer has a human resource knowledge base, which is only accessible to members of the
human resource department. A new procedure regarding employee quarterly reviews needs to
be published to the knowledge base but should be only visible to HR manager. how would you
meet this requirement?
define the first condition; click AND button; define second condition; click run
create record producer
on the list, locate and right click on the value Hardware, select show matching
On the knowledge base, create an HR manager category, add user criteria for HR manager
group on the categories can read list, then publish the article to that category.
Term 5 of 195
Which role can manage multiple knowledge bases?
knowledge_admin
security_admin
sn_kb_admin
choice
,Term 6 of 195
On a filter condition, there is an element, which is based on the table, the user access rights, and
column on the table. what is this element called?
Field
Operator
Record
Activity
Term 7 of 195
What is a classic example of a scenario where the tables could have many too many
relationships?
products can only be sold by a single vendor
vendors can sell multiple products and products can be sold by multiple vendors
each vendor can only sell one product at a time
vendors are restricted to selling products within a specific category
Term 8 of 195
Your customer wants to add the company's email banner to each customer Facing email
notification. how would you approach this requirement?
server
system notification > email > notification
user criteria
create a company email template
, Term 9 of 195
What do you click when you have made modifications to your report, and you want to see the
results without saving?
Run
Ran
Preview
Change
Term 10 of 195
From the my approval module, you want to quickly authorize a request. how can you do this
quickly from the list view?
double click on the requested state, select deny
click on the requested state, select edit
right click on the requested state, select view details
right click on the requested state, select approve
Term 11 of 195
To quickly return to your instances home page, what item would you click?
instance logo
plugin
application
shortcuts icon
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