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Human Relations Final Exam Qustions With Complete Solutions
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Human Relations Final Exam Qustions With Complete Solutions
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Human Relations Final Exam Qustions With CompleteSolutions
___ is a premature judgment or opinion that is formed without
examination of the facts. Correct Answer Prejudice
___ is an inner attitude that emphasizes energy, creative choice,
and a powerful force for living. Correct Answer Spirituality
____ is a condition in which intense feelings of apprehension are
long standing and usually disruptive. Correct Answer Anxiety
____ is a premature judgment or opinion that is formed without
examination of the facts. Correct Answer Prejudice
____ is work consciously chosen, done with full awareness and
care and leading to enlightenment. Correct Answer Right
livelihood
____ reflects the extent to which a leader is likely to define and
direct his or her role and the roles of subordinates toward goal
attainment. Correct Answer Structure
_____ is the behavioral adjustment to change that affects you
physically and psychologically. Correct Answer Stress.
______ is a dynamic blend of poise, self-confidence, control and
style that empowers us to be able to command respect in any
situation. Correct Answer Professional presence
, ______ is one of the problems with teamwork that must be
overcome: Correct Answer Individualism
A simple stress management technique that reduces pulse,
respiration, and brain wave activity is: Correct Answer
meditation.
A weaver at the Longaberger Company produces baskets by
hand, earning a predetermined amount for each basket produced,
and a bonus for each basket beyond the quota. Longaberger's
bonus system is an example of a: Correct Answer Production
incentive.
According to author Daniel Goleman, approximately what
percent of a person's life success is attributable to her
intelligence quotient, or IQ? Correct Answer 20%
According to Judy Orloff, _____ is fearful, judgmental and
depleting. Correct Answer negative energy
According to the book, what percentage of customers who have
problems with a product or service are in a rage by the time they
talk with a customer-service worker? Correct Answer 70%
According to the Leadership Grid developed from The Ohio
State studies, a high structure/high consideration manager is
described as: Correct Answer Leader strives to achieve a
productive balance between getting the job done and
maintaining a cohesive, friendly workgroup.
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