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APHR Certification Exam/ Study Guide Questions with Correct Verified Answers/ Latest 2024
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APHR Certification Exam/ Study Guide Questions with Correct Verified Answers/ Latest 2024/ Rated A+
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1APHR Certification Exam/ Study Guide Questions with
Correct Verified Answers/ Latest 2024/ Rated A+
Human Capital - ANSWER - An Organization's employees, described in terms of their
training, experience, judgement, intelligence, relationships, and insight.
Human Resources qualities valuable to the success of organizations - ANSWER –
1) Human Resources are VALUABLE- high-quality employees provide a needed service
as they perform many critical functions.
2) Human Resources are RARE- a person with high levels of the needed skills and
knowledge is not common
3) Human Resources CANNOT BE IMITATED -
4) Human Resources have NO GOOD SUBSTITUTES.
Maintaining a High-Performance Work System may include: - ANSWER - -Development
of training programs
-Recruitment of people with new skill sets
- Establishment of rewards for such behaviors as team work, flexibility, and learning
Ratio of HR employees to total employees - ANSWER - 2 full time HR staff persons for
every 100 employees on payroll.
In small organizations the ratio is much higher
Top 5 qualities employers look for in employees - ANSWER –
1)- Teamwork Skills
2)- Verbal Communications Skills
3)- Decision Making, Problem Solving
, 2
4)- Gathering / Processing information
5)- Planning/ Prioritizing Tasks
Training - ANSWER - A planned effort to enable employees to learn job-related
knowledge, skills, and behavior
Administrative role of HRM - ANSWER - Handling administrative tasks ( hiring
employees, answering questions about benefits) efficiently and with a commitment to
quality. This requires expertise in the particular task
Business Partner role of HRM - ANSWER - Developing effective HR systems that help
the org meet its goals attracting, keeping, and developing people with the skill it needs.
For the systems to be effective, HR people must understand the business so it can
understand what the business needs
Strategic partner role - ANSWER - Contributing to the company's strategies through an
understanding of its existing and needed HR and ways HR practices can give the
company a competitive advantage.
For strategic ideas to be effective, HR people must understand the business, it's
industry, and its competitors
How the three branches of government regulate HRM - ANSWER - -The Legislative
branch- develops laws such as those governing equal employment opportunity and
worker safety and health
-The executive branch- including the many regulatory agencies that the president
oversees, is responsible for enforcing the laws passes by congress ( from drawing up
regulation detailing how to abide by the law, to filing suits against alleged violators. I'm
addition, the president may issue executive orders
- The judicial branch- the federal court system- influences employment law by
interpreting the law and holding trials concerning violations of the law
Equal Employment Opportunity ( EEO) - ANSWER - The condition in which all
individuals have an equal chance for employment, regardless of their race, color,
religion, sex, age, disability, or national origin.
, 3
Human Resource Managment (HRM) - ANSWER - HRM consists of an organization's
"people practices" - the policies, practices, and systems that influence employees'
behavior, attitudes, and performance.
Explain how HRM contributes to an organization's performance - ANSWER - Through
its practices or process, The HRM influences who works for the organization and how
those people work. These human resources, if well managed, have the potential to be a
source of sustainable competitive advantage, contributing to basic objectives such as
quality, profits, and customer satisfaction.
HRM Process/ practices - ANSWER –
1) Analysis and Design of work
2) HR planning
3) Recruitment
4) Selection
5)Training and development
6)Compensation
7)Performance Management
8) Employee Relations
Flesh an Job Analysis System - ANSWER - Job analysis technique that asks subject
matter experts to evaluate a job in terms of the abilities required to perform
Competency - ANSWER - An area of personal capability that enables employees to
perform their work successfully
Recruitment - ANSWER - The process through which the organization seeks applicants
for potential employment
, 4
Selection - ANSWER - The process by which the organization attempts to identify
applicants with the necessary knowledge, skills, abilities, and other characteristics that
will help the organization achieve its goals
Development - ANSWER - The acquisition of knowledge, skills, and behaviors that
improve an employees ability to meet changes in job requirements and in customer
demands
Performance Management - ANSWER - The process of ensuring that employees'
activities and output match the organization's goals.
Compensation and benefits - ANSWER - This function includes Wage and salary
administration, incentive pay, insurance, vacation leave administration, retirement plans,
profit sharing, stock plans
Employee Relations - ANSWER - Preparing and distributing employee handbooks,
company publications, answer questions about benefits and company policy, address
problems between employees and supervisors, communication with union
representatives
Workforce analytics - ANSWER - The use of quantitative tools and scientific methods to
analyze data from human resource databases and other sources to make evidence-
based decisions that support business goals.
Organizational Strategy - ANSWER - Organization's plan for meeting broad goals such
as profitability , quality, and market share
How HR supports the organization's strategy - ANSWER - Understanding the
organization's business operations, projecting how business trends might affect the
business,reinforcing positive aspects of the organization's culture, developing talent for
present and future needs, crafting effective HR strategies, effective human resource
planning
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