LSUS MHA 702 Ch 14
lending to the problems of the adults that they supervise.
Most managers have more than enough to do without...
people-related problems
__________ are part of the job for any supervisor.
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work, home, or both.
Employee problems can be related to...
separate the person on the job completely from the person off the job.
Sadly, it is not possible to...
an individual's personal problems are affecting work through deteriorating performance, reduced
productivity, or disruption of a department's ability to operate normally.
A supervisor must take notice when...
an employees personal problems.
Negative effects on operations can be caused by...
problems.
, An employee's poor performance may be an indicator of...
approach their employees in a manner that is respectful of their right to privacy.
Supervisors who suspect that personal problems are behind the declines in performance must...
is not the business of a manager.
Events in an individual's private life...
results
Supervisors must address the _____ of behavior & not attempt to find the cause.
probe for personal information.
Do not, under any circumstances, ...
listen & refer employees to appropriate help
Effective supervisors ____________ - employee health service or an organization's employee
assistance program.
wise supervisors do not respond to such requests.
Even if employees reveal their problems & ask for advice, ...
correction - improving outcomes.
The primary purpose of intervention is...
either declining employee performance or suboptimal employee behavior.
Poor outcomes stem from...
separate performance problems from true behavior problems.
It is essential to...
different approaches.
Different problems require...
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