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SHRM Learning System Practice Exam Questions and Answers

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SHRM Learning System Practice Exam Questions and Answers As part of the strategic planning process, a manufacturing organization outlines plans to expand its product line over a five-year period. To support the organization's strategic planning process, what type of plan should the training dep...

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  • October 15, 2024
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EMILLECT 2024/2025 ACADEMIC YEAR ©2024 EMILLECT. ALL RIGHTS RESERVED. FIRST PUBLISH OCTOBER 2024.




SHRM Learning System Practice Exam
Questions and Answers

As part of the strategic planning process, a manufacturing organization outlines plans to expand

its product line over a five-year period. To support the organization's strategic planning process,

what type of plan should the training department use to present product knowledge training to

customer service agents?


Answers


Strategic


Internal


Tactical


Actionable - Answer✔✔-test


Which of the following is the primary goal of HR analytics in organizations?


Answers


Track HR policies and procedures.


Measure the impact of HR on organizational outcomes.


Identify under performing functions.



Page 1/46

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Improve human capital decisions. - Answer✔✔-test


Which is a measure of internal processes in the balanced scorecard framework?


Answers


Utilization of capital


Operational effectiveness


Profit and loss


Employee capabilities - Answer✔✔-test


What is most useful for attracting high-fit managerial or executive candidates when using e-

recruiting?


Answers


A simple, universal interface that allows the candidate to see all listings at once without filters


Information about the company culture, including a realistic job preview


The top salary and benefits package for each position


Statistical information about the proportion of candidates who are successful on the job -

Answer✔✔-test


Which is an effective method for preventing salary compression?


Answers


Limit salary increases for employees at the top of salary ranges.
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,EMILLECT 2024/2025 ACADEMIC YEAR ©2024 EMILLECT. ALL RIGHTS RESERVED. FIRST PUBLISH OCTOBER 2024.



Develop annual budgets and policies that limit annual salary increases.


Develop large recruiting pools.


Encourage promotions from within the company. - Answer✔✔-test


Companies that assign managers to foreign locations from headquarters follow what kind of

international staffing policy?


Answers


Polycentric


Ethnocentric


Geocentric


Regiocentric - Answer✔✔-


To avoid potential retaliation claims, which documents should be kept in a confidential file

rather than in an employee's personnel file?


Answers


Disciplinary reports


Employee grievances


Compensation history


Employment contract - Answer✔✔-




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, EMILLECT 2024/2025 ACADEMIC YEAR ©2024 EMILLECT. ALL RIGHTS RESERVED. FIRST PUBLISH OCTOBER 2024.



An international company that grows and harvests tea from locations throughout Asia is

reviewing its corporate strategy. As part of the strategy, the company provides incentives to

farmers to encourage responsible harvesting of tea leaves, minimizing the impact of the harvest

on local villages. These incentives are embedded in what area of the corporate strategy?


Answers


Profitability


Sustainability


Productivity


Usability - Answer✔✔-


When might a company prefer to use alternative dispute resolution as a means to address

employee relations issues?


Answers


When the company has not established a budget line item for attorney fees


When there is no union contract with a mutually agreed upon grievance procedure


When the company wishes to resolve issues in a less contentious way than is typical of

addressing complaints through the legal system


When the company has too few employees to be covered by employment discrimination laws -

Answer✔✔-



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