SHRM Exam 1 Study Guide with
Complete Solutions
Human resource management definition - Answer-the policies, practices, and systems that
influence employees: behavior, attitudes, performance
outcomes of effective HRM - Answer-1) effective HRM creates opportunities
2) an organization can succeed...
- either individuals find they don't like the org./ job and leave or the org. finds the individual is
not a good fit and terminates
- orgs. that are good at managing this have a system in place (like trial employment periods and
team voting)
top 5 skills employers are looking for - Answer✔✔-1) interpersonal skills
2) work ethic
3) initiative/ flexibility
4) honesty/ loyalty
5) strong communication skills (verbal and written)
training - Answer✔✔-a planned effort to enable employees to learn job related knowledge,
skills, and behavior
development - Answer✔✔-the acquisition of knowledge, skills, and behaviors that improve an
employees ability to meet changes in job requirements and in customer demands
performance management - Answer✔✔-1) the process of ensuring that employees activities
and output match the organizations goals
2) the human resource department may be responsible for developing and obtaining
questionnaires and other devices for measuring performance
Page 4/32
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Emillect. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $12.49. You're not tied to anything after your purchase.