LSUS MHA 702 Ch 19
workers seek protection from a union because
they perceive that their job security is threatened
________________________ make wrong assumptions about their employees
senior managers
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a common error is to _______________________ that the main goal of employees is economic
assume
another error is to believe that employees are __________________________________ and
must be constantly _________________________ to get them to produce
inherently lazy; supervised
____________________________________ are significant drivers of employee unrest
insecurity and lack of communication
employees want someone to __________________ to them
listen
If workers perceive that no none in their organization is willing to listen to them, they will
___________________________
,turn elsewhere
______________________________ are very willing to listen
union organizers
a classic error is to assume that because they hear few negative comments,
____________________________________________________________________________
__
everything is fine among the ranks of employees
information does not readily travel ___________________________ in an organizational
structure
upward
most senior managers know little about
___________________________________________________
what is on the minds of the people at the bottom of the structure
top managers err when they assume that all
_______________________________________________________________ automatically
support management
first-line supervisors and middle managers
many ____________________________ started as rank and file employees who often never
feel fully accepted by higher management
lower-level
senior managers may not realize that they have
______________________________________________ their supervisors and middle
managers until they are threatened by unionization
ignored or mistreated
another error is _________________________________________ when union organizing
occurs
ignoring lower levels of management
, top managers fear the
____________________________________________________________
the possibility of supervisors inadvertently committing unfair labor practices or making other
legal errors
_______________________________ can provide the strongest, most direct communication
links between workers and higher management
first-line supervisors
if first-line supervisors are isolated, then _______________________ may be stifling its best
communication channels
management
if all other factors are satisfactory, ___________________________ alone will not promote
interest in a union unless economic disparity is dramatic
economics
employees seek unionization when they feel ____________________ about their employment
or their future prospects
insecure
_______________________________________________________ invite unionization
major changes that are implemented without notice or explanation
not giving employees information about their organization's
_______________________________________________________________ invites
unionization
financial status or its plans and key decisions affecting jobs and careers
__________________________generally want its organization to remain union-free
management
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