EMILLECT 2024/2025 ACADEMIC YEAR ©2024 EMILLECT. ALL RIGHTS RESERVED FIRST PUBLISH OCTOBER, 2024
PHR Practice Questions Study Guide
80/20 rule - Answer✔✔-80 percent of problems are caused by 20 percent causes. Pareto chart.
LMRDA (Labor Management Reporting and Disclosure Act) - Answer✔✔-Taft Hartley act, one
regulation is prohibition of closed shops and the allowances of union shops with the consent of
the majority of employees.
Zipper clause - Answer✔✔-an employment agreement in which both parties waive the right to
demand bargaining on any matter not dealt with in the contract, regardless of whether that
matter was contemplated when the contract was negotiated or signed.
Strategic Management - Answer✔✔-Ongoing process of innovation, advantage, value creation,
and reassessment used to forecast the next organizational challenge. These functions are
planning, organizing, directing, and controlling.
Stages of stress - Answer✔✔-arousal stage, resistance stage, exhaustion stage. Identified by dr.
Hans selye.
arousal stage - Answer✔✔-Teeth grinding, insomnia, irritability, anxiety, forgetfulness, and
inability to concentrate.
resistance stage - Answer✔✔-Fatigue without cause, mood swings, social withdraws,
resentment, indifference, defiance, procrastination, and indecision.
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exhaustion stage - Answer✔✔-Headaches, chronic fatigue, indigestion, intestinal problems,
chronic depression, hostility, isolation, disorganization, poor judgement, and disillusionment
The Clayton act - Answer✔✔-Passed in 1914 to limit the use of injunctions to break strikes and
exempted unions from the Sherman antitrust act.
Sherman Antitrust Act - Answer✔✔-an 1890 law that banned the formation of trusts and
monopolies in the United States.
HR audit - Answer✔✔-is a comprehensive method (or means) to review current human
resources policies, procedures, documentation and systems to identify needs for improvement
and enhancement of the HR function as well as to assess compliance with ever-changing rules
and regulations.
What is the most important consideration in workforce planning and employment? -
Answer✔✔-The legal and regulatory environment
Title VII of the Civil Rights Act of 1964 was amended three times to clarify and expand its
coverage. - Answer✔✔-Equal Employment Opportunity Act of 1972, Pregnancy Discrimination
Act of 1978 and Americans with Disabilities Act of 1990
The process of attempting to retain the knowledge of workers is known as what? - Answer✔✔-
Knowledge management
ADDIE model - Answer✔✔-Analysis
Design
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Development
Implementation
Evaluation
Which of the following is the correct sequence of instructional design? - Answer✔✔-(ADDIE)
Analysis, design, development, implementation, evaluation. The ADDIE model is used to
describe the process of instructional design. It focuses on first identifying the gap between
desired and actual behavior, designing and developing programs to bridge that gap,
implementing the training program, and then evaluating the effectiveness of the training.
pay equity - Answer✔✔-defined by what the employee brings to the job (inputs) and what they
receive as rewards (outcomes). Degree of secrecy, how wages are set, and the process for
determining value are all elements of organizational justice.
yellow dog contract - Answer✔✔-an agreement some companies forced workers to take that
forbade them from joining a union. This was a method used to limit the power of unions, thus
hampering their development. Outlawed in 1932 by the Norris-LaGuardia Act.
Petermann v. International Brotherhood of Teamsters - Answer✔✔-
Workers' compensation, unemployment, and medical benefits are all calculated using which of
the following modifiers? - Answer✔✔-The loss experience, or experience modifier is used to
modify or recalculate the rate of insurance an employer must pay. An employer's insurance
premium is based on the amount of use, similar to car insurance. The more claims an employer
has, the more expensive it is to purchase the insurance.
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