Apco Public Safety Telecommunicator 1 Exam Questions And Correct Answers
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Course
APCO
Institution
APCO
Apco Public Safety Telecommunicator 1
Exam Questions And Correct Answers
True/False:
The term "PSAP" stands for "Public Safety Access Point". - answerFalse
True/False:
Professionalism is defined by who you are, what you do, and how others perceive you. -
answerTrue
True/False:
Ethics involv...
no part in handling public safety calls for service. - answer✔False
True/False:
A question that cannot be answered "yes" or "no" is referred to as an open-ended question. -
answer✔True
True/False:
When called upon to testify in a legal case, keep answers simple, and if at possible answer yes or
no. - answer✔True
True/False:
Repeating in a short declarative statement the emotions or feelings the speaker is communicating
is applying the active listening technique of paraphrasing. - answer✔False
True/False:
An observation is based on assumptions and an inference is based on facts. - answer✔False
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