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AIRS Test12345, airs exam, AIRS 2019, AIRS (Alliance of Information and Referral Systems), AIRS, AIRS, AIRS (Alliance of Information and Referral Systems) Exam Questions With Correct Answers.

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AIRS Test12345, airs exam, AIRS 2019, AIRS (Alliance of Information and Referral Systems), AIRS, AIRS, AIRS (Alliance of Information and Referral Systems) Exam Questions With Correct Answers. Which of the following best describes the purpose of an I&R service? - answerTo bring people and serv...

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  • October 15, 2024
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sirjoel
©SIRJOEL EXAM SOLUTIONS
10/11/2024 1:41 PM



AIRS Test12345, airs exam, AIRS 2019,
AIRS (Alliance of Information and Referral
Systems), AIRS, AIRS, AIRS (Alliance of
Information and Referral Systems) Exam
Questions With Correct Answers.


Which of the following best describes the purpose of an I&R service? - answer✔To bring people

and services together

Which of the following best describes a desired attribute of an I&R resource database? -

answer✔accurate and reliable


Which of the following is a characteristic of an I&R service? - answer✔friendly


Which fo the following is an example of a role of an I&R service? - answer✔community

outreach

Which of the following best describes 'service gaps' within the context of I&R? -

answer✔inquiries which reflect a real need but for which no services are available


Which of the following is the most accurate description of "who does I&R"? - answer✔virtually

all human services organizations

, ©SIRJOEL EXAM SOLUTIONS
10/11/2024 1:41 PM


Respite care provides: - answer✔a brief period of relief for caregivers of dependent adults or

children

The formal supervision of people who have been conditionally released from prison after serving

part of their sentence is know as - answer✔Parole


Which of the following is a potential example of a human service delivered by a commercial

business? - answer✔assisted living facility


Which of the following most accurately describes the operating hours of most food pantries? -

answer✔1-3 days a week for a few hours at at time


Which of the following is potentially a sector of human services? - answer✔services for persons

with disabilities


What does LIHEAP provide help with? - answer✔utility payment


Assessment includes the process of - answer✔understanding the client's problem


If a service is not available for a client, which of the following may be the best method of sharing

this news? - answer✔"I am really sorry but that service is not available"


Which of the following is an example of a closed-ended question? - answer✔"Have you

previously applied for this program"

, ©SIRJOEL EXAM SOLUTIONS
10/11/2024 1:41 PM


Which of the following parts of a database record should be checked closely when providing a

referral? - answer✔the eligibility requirements of the program


Which of the following is an example of a close-ended question? - answer✔"Could you please

let mw know your zip code?"


Which of the following best describes the use of pauses as an I&R technique? - answer✔an

occasionally useful tool that allows the client to think through a situation


Which of the following is a reason for an I&R Specialist to ask a question? - answer✔the need to

know something relevant to the clients situation


What is an example fo a good tone? - answer✔at a level that is appropriate to the client's own

tone or emotional situation

Which of the following is an AIRS Standard that relates to I&R service delivery? -

answer✔Information, Assessment, and Referral Provision


Which of the following is an example of a good I&R greeting to encourage rapport? -

answer✔"thanks for calling your local I&R. How may I help you?


Which of the following is an example of an I&R communication technique? - answer✔minmal

encouragers


Which of the following is the best example of closure in an I&R inquiry? - answer✔"thanks for

calling and please call us again if these referrals don't work out or if you need help in the future."

, ©SIRJOEL EXAM SOLUTIONS
10/11/2024 1:41 PM


If an I&R specialist cannot provide an appropriate referral to a client, how should this be

handled? - answer✔tell the client there is nothing available to meet their needs but to work with

the individual on some alternative solution

Which of the following inquirer is more likely to receive advocacy from an I&R service? -

answer✔someone needing a bed in a homeless shelter


For an I&R specialist to advocate for an individual, which of the following is most likely to be

required? - answer✔the clients verbal permission


Which of the following best describes I&R system advocacy? - answer✔bringing attention to an

issue or situation that affects a group fo individuals contacting your service


All advocacy efforts must be consistent with the: - answer✔policies of the I&R organization


what is the most helpful information you can provide when requesting a call trace though 911 -

answer✔the number of the telephone lien that is receiving the call or where the call originates


if someone says that they have a plan to commit suicide, what is the next step of a suicide risk

assessment? - answer✔finding out whether they have the means to carry out the plan


to confidentiality of a client - answer✔is a basic expectation of an I&R service


which of the following is the most relevant information to ask from someone asking about health

services in their area? - answer✔their zip code

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