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Progressive Florida Claims Adjuster Exam Questions And Correct Answers

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Progressive Florida Claims Adjuster Exam Questions And Correct Answers Claim - answerAn assertion of an alleged legal right against a person, entity, company or insurer that carries with it a demand for money as compensation for injuries or damage What are you really buying when you purchase in...

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  • October 15, 2024
  • 54
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
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sirjoel
©SIRJOEL EXAM SOLUTIONS
10/14/2024 11:14 PM




Progressive Florida Claims Adjuster Exam
Questions And Correct Answers


Claim - answer✔An assertion of an alleged legal right against a person, entity, company or

insurer that carries with it a demand for money as compensation for injuries or damage


What are you really buying when you purchase insurance? - answer✔Peace of mind


Why is insurance such a unique product? - answer✔It is a financial product. The purchase of a

promise base totally on trust that is absolutely essential in today's world.

First foremost and always what is an adjuster's most important objective in today's world of

insurance? - answer✔To help those who have been injured, or who have suffered a loss that is

covered by the insurance contract or for which an insured policy holder is responsible while at

the same time minimizing loss for the insured party and or carrier


In today's society, the most important factor in the purchase of insurance is - answer✔Trust


What would Joe do as an adjuster? - answer✔INVESTIGATE, EVALUATE, AND SETTLE

INSURANCE CLAIMS ON BEHALF OF AN INSURER OR INSURED.

, ©SIRJOEL EXAM SOLUTIONS
10/14/2024 11:14 PM
Joe saw an ad in the paper..... difference between an adjuster who works in the healthcare

industry versus an adjuster in the property/casualty, insurance industry. What would you say? -

answer✔Healthcare adjusters are processors, who reimburse medical bills if they fall within a list

of approved conditions or treatment. A property/casualty adjuster evaluates a legal

responsibilities, determines what or how much is owed and pays or settles claims.

If Joe, where to go to work for an insurance company, what kind of adjuster with Joe be? -

answer✔A company/staff adjuster


Joe is really intrigued by his neighbors work and ask him who he works for. His neighbor told

him that he owns his own adjusting company and adjust claims are several different companies.

In other words he takes claim assignments from whoever calls. What kind of adjuster is he? -

answer✔An independent adjuster


Joe's neighbor tells him that field adjusting is "the best job in the insurance industry". Joe doesn't

envision himself sitting behind a desk, so he is intrigued by this as well and white lines of

business business with Joe need to experience to have the greatest chance of getting a good field

adjusting job - answer✔Multi-line adjusting


Joe sister is a nurse who works in a nearby hospital. As he talks to her about his interest, she

asked him what type of adjusting she would be most qualified for if she were interested, which

kind of adjusting would present her with the greatest opportunity? What would you tell her? -

answer✔Worker's compensation

, ©SIRJOEL EXAM SOLUTIONS
10/14/2024 11:14 PM
Joe's neighbor told him that he really prefers working with litigated claims dealing with the

lawyers, getting it in negotiations and going to depositions and trials. What kind of claims does

Joe's neighbor prefer? - answer✔Liability adjusting


If Joe, we're just strictly handle, hurricane tornado hellfire, and other claims of this nature, what

line of business would Joe be adjusting - answer✔Property


While driving home from an interview, Joe was rear ended. He's not injured so he makes a claim

against the other drivers insurance policy for damages to his vehicle. The person taking the claim

advises Joe that he will be contacted within 24 hours by an adjuster. From what type of adjuster

will Joe likely hear? - answer✔An auto physical damage adjuster


The claims manager told Joe a story of one of the best adjusters he had ever known, and how he

had been forced to fire the man because he just would not document to clean files with ongoing

status. What kind of responsibility did the adjuster fail to fulfill? - answer✔Communicating and

reporting

The claims manager then told Joe a story about one adjuster who made a deal with a body shop

to pay the adjuster $100 for every damaged automobile that he referred, referred for repair. The

adjuster is ultimately fired. What responsibility did that adjuster fail to fulfill? -

answer✔Fiduciary responsibility


The claims manager also told about a young adjuster who lost his temper and cursed out an

insured policyholder. He was arguing about a claim the adjuster has denied. The insured

policyholder sued the company and collected $50,000 for slander in the embarrassment caused

, ©SIRJOEL EXAM SOLUTIONS
10/14/2024 11:14 PM
the insured what responsibility did that adjuster fail to fulfill? - answer✔Agency: the power to

bind


Which of the following is NOT one of the basic adjusting functions? - answer✔Inspection


Which of the following best describes the functions of claims evaluation? - answer✔Establishing

a dollar value for a claim

In which of the following settlement types, would you pay what is owed and invite the claimant

to contact you with any further expenses or questions? - answer✔No release "walk away"


True or false; an adjuster's claim file is considered "work product" and therefore confidential -

answer✔False


The main components of the investigative process are: - answer✔Inquiry verification and

comparison


The adjusters code of ethics starts with a basic premise, which states: - answer✔The work of

adjusting engages the public trust

Which of the following would not be a preferred claims practice or behavior under Florida's

unfair insurance, trade practices act? - answer✔Not responding to an insured's calls because you

haven't made up your mind yet

Upon conclusion of a claims, investigation and adjuster determines if there was no coverage in

effect for the loss and denies the claim. The adjuster later received notification that he in the

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