EMILLECT 2024/2025 ACADEMIC YEAR ©2024 EMILLECT. ALL RIGHTS RESERVED FIRST PUBLISH OCTOBER, 2024
HRM CH.1-3 TEST STUDY GUIDE
WITH COMPLETE SOLUTIONS
Human Resource Management - Answer✔✔-Designing formal systems in an organization to
manage human talent for accomplishing organizational goals
Human Resource Management Roles - Answer✔✔-Selecting, training, rewarding, managing,
and retaining employees
Why Organizations Need HR Management - Answer✔✔-Assists organizations in achieving
higher:
Profits
Stock price
Productivity
Assists organizations in adapting to:
A globalized workforce
Age diversity
Sustainability
Social media
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Deals with government regulations
Core competency - Answer✔✔-Unique capability that creates high value for a company
Organizational assets - Answer✔✔-Physical assets-ex. Buildings, land, computers
Financial assets-ex. Cash, financial resources, stocks, bonds or debt
Intellectual property assets-ex. Specialized research capabilities, patents, information systems
Human assets-ex. Individuals with their talents, capabilities, experience, professional expertise,
relationships
Human capital - Answer✔✔-The collective value of the capabilities, knowledge, skills, life
experiences, and motivation of an organization's workforce
Called intellectual capital to reflect employees' contributions
Ability-motivation-opportunity (A M O) model - Answer✔✔-H R practices that lead to greater
skill, greater motivation, and greater opportunity for workers to contribute to the organization
Productivity - Answer✔✔-Measure of the quantity and quality of work done, considering the
cost of the resources used
improve productivity - Answer✔✔-Can be improved by organizational restructuring, redesigning
work, aligning H R activities, and outsourcing analyses
Innovation - Answer✔✔-Process whereby new ideas are generated that create value for an
organization
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Facilitated by selection of appropriate talent, training, and sharing of knowledge
Organizational Culture - Answer✔✔-Shared values and beliefs that give members of an
organization meaning and provide them with rules for behavior
Is constant and enduring
Comprises the organizational social environment within a firm
Affects service and quality, organizational productivity, and financial results
Hr Function: Strategy and planning- - Answer✔✔-Anticipating future talent needs and preparing
plans to address those needs
H R Functions-Equal employment opportunity - Answer✔✔-Compliance with federal, state, and
even local equal employment opportunity (EEO) laws and regulations affects all other HR
activities. Instituting effective diversity and inclusion initiatives will help the organization
maintain a robust workforce
H R Functions- Talent acquisition - Answer✔✔-The aim of talent acquisition is to provide a
sufficient supply of qualified individuals to fill jobs in an organization
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H R Functions- Talent management and development- - Answer✔✔-Beginning with the
orientation of new employees, talent management and development includes different types of
training.
H R Functions- Total rewards - Answer✔✔-Tangible and intangible rewards such as pay,
incentives, and benefits create the value proposition to keep employees engaged and motivated
H R Functions- Risk management and worker protection - Answer✔✔-Employers must address
various workplace risks to ensure workers are protected, meet legal requirements, and respond
to concerns for workplace health and safety
H R Functions- Employee and labor relations - Answer✔✔-The relationship between managers
and their employees must be handled legally and effectively. Employer and employee rights
must be addressed. It is important to develop, communicate, and update HR policies and
procedures so that managers and employees alike know what is expected
Roles for Human Resource Departments - Answer✔✔-Administrative
Focusing on clerical administration, recordkeeping, legal paperwork, and policy implementation
Operational and employee advocate
Managing H R activities based on the strategies and operations identified by management
Strategic
Helping define and implement business strategies
Competition, Cost Pressures, and Restructuring - Answer✔✔-Job shifts
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