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CMN 003V Midterm 1 Questions and Answers

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CMN 003V Midterm 1 Questions and Answers Why is communication important? - Answer-Essential to your personal and professional success Nature of Communication - Answer-Unavoidable Strategic Relational Instrumental Identity management - Answer-How we desire to present ourselves How is commun...

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CMN 003V Midterm 1 Questions and
Answers

Why is communication important? - Answer✔✔-Essential to your personal and professional

success


Nature of Communication - Answer✔✔-Unavoidable


Strategic


Relational


Instrumental


Identity management - Answer✔✔-How we desire to present ourselves


How is communication irreversible? - Answer✔✔-Once, we said it, we said it


How is communication a process? - Answer✔✔-A message isn't sent or received in isolation


What is the basic communication model? - Answer✔✔-Interaction model


What does the interaction model include? - Answer✔✔-Sender, channel, noise, feedback


Sender - Answer✔✔-person who transmits the message


Channel - Answer✔✔-method used to deliver the message



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Noise - Answer✔✔-factors that interfere with the message


Feedback - Answer✔✔-receivers response to the message


Transactional model/competent model - Answer✔✔-Expands by recognizing additional types of

contexts that affect communication (social, relational, cultural)


Social context - Answer✔✔-refers to the social norms that guide communication choices in

certain situations


Relational context - Answer✔✔-refers to your relationship with those that you are

communicating with/audience


Cultural context - Answer✔✔-refers to the learned behaviors of a specific culture


Three reasons why we communicate - Answer✔✔-Express affiliation, maintain relationships,

influence others


Express affiliation - Answer✔✔-The feeling of connectedness we have with other people.

Expressing our association with someone by expressing liking, love, respect as well as dislike,

hatred or disrespect.


How do we express affiliation? - Answer✔✔-Can be expressed verbally, nonverbally, or

mediated


Maintain relationships - Answer✔✔-What we do and say affects others and what others say and

do affects us



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Influence others - Answer✔✔-Most communication is influential in one way or another and

some is intentional


Communication Apprehension - Answer✔✔-Someone's fear or anxiety associated with real or

anticipated communication. Varies person to person, context to context.


Characteristics of Effective Communication - Answer✔✔-Strategic, professional, adaptable


Being strategic - Answer✔✔-purposeful , Audience-oriented ,Persuasive


Being professional - Answer✔✔-Appropriate to the situation/context, Clear and concise, Ethical


Being adaptable - Answer✔✔-Culturally sensitive, Collaborative


What does verbal communication consist of? - Answer✔✔-Words and verbal fillers


Verbal fillers - Answer✔✔-Things like mmmmm


Language - Answer✔✔-System of symbols (words) that we use to think about and communicate


How is language symbolic? - Answer✔✔-words are symbols that represent people, ideas or

things and agreed upon by a language using community


Example of how language is symbolic - Answer✔✔-When the word "dog" is said, you might

picture your own dog or one that you saw on tv or a friends dog


Semantics - Answer✔✔-involves the meaning of words and their meaning within sentences




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Pragmatics - Answer✔✔-takes the words and meanings but also considers the context in which

the words are used


Denotative meanings - Answer✔✔-a word's commonly accepted definition


Example of denotative meaning - Answer✔✔-dog is commonly accepted as the animal, but also

known as a person who is unpleasant or wicked


Connotative Meaning - Answer✔✔-a word's emotional or attitudinal response people have to

the word


Example of connotative meaning - Answer✔✔-the word school can conjure different images for

different people. If you loved going to school and learning, you would think of school as a good

thing. If you dreaded school and were bullied, you would think of school as a bad thing.


Abstraction ladder - Answer✔✔-Language works on various levels on abstraction that range

from vague to specific


What does the abstraction ladder show? - Answer✔✔-how a sequence of words can represent

high level abstractions which are general and vague to more specific


What do lower abstractions do? - Answer✔✔-Work to ensure clarity


What do higher abstractions do? - Answer✔✔-often allow for the following evasion which

allows the speaker to avoid providing specific details


Evasion - Answer✔✔-allows the speaker to avoid providing specific details



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