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Biggby Barista Milksteamer Training
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Biggby Barista Milksteamer Training
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BIGGBY BARISTA MILKSTEAMERTRAINING 100% SOLVED QUESTIONS
AND ANSWERS
m P of PERC - Perception by customers that we respect their time and move them as quickly as possible.
E or PERC - Every customer leaves the store in a better mood than when the customer arrived.
R of PERC - Recognize each customer as an individual.
C of PERC - Consistently produce a high quality beverage
Priority one of the milksteamer - Steam milk, prepare and serve drinks.
Priority two of the milksteamer - Actively engage each customer in conversation.
Priority three of the milksteamer - Clean and restock
First phase of milksteaming - Stretching. This process introduces tiny air bubbles into the milk, and quite
literally stretches the milk so that it increases in volume.
Second phase of milksteaming - Rolling. This is the process of reintroducing the tiny bubbles back into
the milk. This is done by positioning the milk pitcher in such a way that a whirlpool effect is created,
pulling the bubbles back into the milk.
Another word for stretching in milksteaming - Aerating the milk.
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