APCO TEST --- STUDY GUIDE WITH
COMPLETE SOLUTIONS
PSAP stands for - Ans:-Public Safety Answering Point
NIMS is abbreviation for - Ans:-National Incident Management System
Professionalism is defined by who you are are, what you do, and how others perceive you. True
or False - Ans:-True
Standar...
The term vital services defines the primary functions or tasks of public safety communications
systems. True or False - Ans:✔✔-True
Because the telecommunicator cannot see callers on the phone, nonverbal communication
plays no part in handling public safety calls for service. True or False - Ans:✔✔-False
A silent, open-line call must be considered a potential TTY call until proven otherwise. True or
False - Ans:✔✔-True
Persistently asking for the same information without changing the words spoken is: - Ans:✔✔-A.
A technique used with non-english speaking callers
B. A technique used with elderly callers
C. A technique used with hysterical callers
D. A technique that should never be used
VoIP - Ans:✔✔-a technology that allows users to make telephone calls using a high-speed
Internet connection instead of standard telephone channels
P-ANE - Ans:✔✔-The number used by wireless carries to route the call and identify the cell site
from which the call originates
CYMBALS is designed for assistance in - Ans:✔✔-A. Vehicle descriptions
B. Incident descriptions
Page 2/7
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller GraceAmelia. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $9.99. You're not tied to anything after your purchase.
