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VCU HPEX 445 Exam 1 Questions With Complete Solutions
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VCU HPEX 445 Exam 1 Questions With Complete Solutions
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VCU HPEX 445 Exam 1 Questions With Complete Solutions5 Components Health Care System Correct Answer 1.
Education & Research
2. Suppliers
3. Insurers
4. Payers
5. Providers
Discuss evolution of the automation of healthcare: Correct
Answer - took over repetitive workloads such as filling
prescriptions
- initial automation was not hooked together
- caregivers did not use computers
- robotic use increased
- unification of medical devices / information system begun
- systems more prevalent in clinical setting
- healthcare managers use new systems (computers)
Discuss stages of EMRAM model: Correct Answer - Stages 0-
1: Very basic automation of individual areas
- Stages 2: Ability to start bringing disparate data together
- Stages 3-6: Implementation of advanced clinical systems
- Stage 7: Ability to share or exchange data with external entities
How are the majority of the population covered for health
insurance? Correct Answer Employer-Sponsored
How does Emotional Intelligence apply to leadership? Correct
Answer -suggests leader needs to be caring, confident,
enthusiastic
,- leader needs to establish good relations
- leaders with strength in emotional intelligence = more effective
List 3 important uses of quality: Correct Answer 1. underuse
2. overuse
3. misuse
List 3 quality improvement tools: Correct Answer 1. Data
Collection
2. Process Mapping
3. Process Analysis
List challenges to the adoption of an EMR for hospitals and
physicians: Correct Answer - high cost of systems
- slow development of data standards
- patient privacy
- lack user friendliness
List some characteristics of engaged healthcare employees:
Correct Answer - more productive
- more focused
- loyal
- model positive behavior
List some common perceptual biases: Correct Answer 1.
stereotyping
2. halo effect
3. selective perception
List some differences between leadership and management:
Correct Answer Leadership
, 1.More forward thinking
2. Set direction for the organization
3. Motivate employees and stakeholders
4. Keep entity on course
5. Effective spokesperson
6. Determine strategies for future
7. Transform organization
Management
1.Staffing personnel
2.Controlling Resources
3. Supervising Service Provided
4. Overseeing Adherence to Regulations
5. Counseling Employees
List some healthcare challenges for organizational behavior:
Correct Answer - industry
* rising cost, consumer demands, competition, outpatient care,
etc.
- organization
* workforce, reliability, technical expertise, etc.
List some historical uses of information technology: Correct
Answer - healthcare settings
- administrative support
- support regulatory requirements (CMS, CAP)
- reduce costs and increase patient safety
List some intrinsic rewards: Correct Answer Intangibles
- healthy relationships, meaningful work, competence, etc.
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