RHFAC EXAM STUDY QUESTIONS
built environment - Answers-physical spaces and places where people live, work, learn
and play
accessibility - Answers-degree to which a product, device, activity, facility, service or
environment allows everyone to participate fully and is available to everyone on an
equal basis
Meaningful access - Answers-access that meets the real accessibility needs of all users
of a Site, regardless of their physical ability
Seeing - Answers-sensory disability, includes people with blindness and low vision
Hearing - Answers-sensory disability, includes people with partial hearing loss to total
hearing loss
Physical disabilities - Answers-includes mobility, flexibility, dexterity, and pain
Learning disabilities - Answers-affects acquision, organization, retention, understanding
or use of verbal or non-verbal information
Developmental disabilities - Answers-occur from birth or early childhood, inhibit or delay
an individual's ability to perform a number of tasks
Mental health related - Answers-disorders that affect mood, thinking and behaviour
Memory - Answers-affects storage, retention, and recollection of memories
Communication disabilities - Answers-impact speaking or understanding spoken
language, can overlap with other challenges such as learning difficulties, cognitive
challenges, or an aspect of autism spectrum disorders, mental health-related problems,
or hearing-related conditions
Visible vs. invisible disabilities - Answers-physical are often visible, learning disability or
mental health are hidden
Medical model of disability - Answers-disability as a medical condition and expects the
person with the disability to change to fit with society
Social model of disability - Answers-method of looking at the disability experience
considers an individual's needs in the context of wider society. Focuses on barriers
created by society
Technology barriers - Answers-occur when a device or technological platform is not
accessible to its intended audience and cannot be used with an assistive device,
, Electronic documents that lack proper formatting and cannot be read by screen-reading
software,
Websites that cannot be adjusted for font size and contrast or accessed using screen-
reading software
Person first language examples - Answers-person who is blind, person who is deaf,
person with a disability, person who uses a wheelchair
Disability etiquette - Answers-Ask how you can help
Communication etiquette - Answers-speak to the person not their assistant, place
yourself at eye level for wheelchair users,
RHFAC adjudication - Answers-rating review process, ensures rating score and
certification level are accurate
CSA Group - Answers-develops accessibility standards (and others)
Rating Score - Answers-final percentage score on the rating scorecard calculated by the
total earned points divided by the available points, determines certification level
awarded
RHF accessibility certified - Answers-a site that has met the certification prerequisite
and achieved a final rating score of at least 60%
RHF accessibility certified gold - Answers-a site that has met the gold certification
prerequisites and has achieved a final rating score of at least 80%
RHFAC rating - Answers-measure the level of meaningful access of a site and consists
of, 1, on-site visit or review of pre-construction drawings and 2. Submission of the rating
on the RHFAC registry
Rating survey - Answers-questionnaire used to complete the rating
Rating survey workbook - Answers-Excel document to capture and review the initial
results of a rating prior to entry into the RHFAC registry
RHFAC registry - Answers-online system that facilitates the rating and certification
process of a Site
Scorecard - Answers-Rating results generated by the RHFAC Registry, which is
composed of a breakdown of scores received in each category and element of the
RHFAC Rating Survey. It also includes the final rating score, corresponding certification
level and period of certification of the Site
Certification prerequisites - Answers-1. Accessible public entrance,
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