Exam (elaborations)
ISDS 3001 Exam 2 questions well answers
- Course
- Institution
ISDS 3001 Exam 2 questions well answers
[Show more]
Content preview
ISDS 3001 Exam 2Managing quality helps build successful strategies of - correct answer ✔✔differentiation, low cost, and
response
A successful quality culture begins with - correct answer ✔✔an organizational culture that fosters quality
Which does not increase profit by improving quality?
increased productivity
higher warranty costs
improved reputation
flexible pricing - correct answer ✔✔higher warranty costs
Which could reduce costs and increase profit?
improved response
increased productivity
flexible pricing
improved reputation - correct answer ✔✔increased productivity
The American Society for Quality defines quality as - correct answer ✔✔the totality of features and
characteristics of a product or service that bears on its ability to satisfy stated or implied needs
Which is an award for quality achievement in Japan?
Tookyo Medal for Excellence in Quality
ISO 9000
, Malcolm Baldridge National Quality Award
Deming Price - correct answer ✔✔Deming Price
Which costs is NOT a cost of quality?
scrap
rework
research and development
lost goodwill - correct answer ✔✔research and development
Which is NOT an external failure cost?
scrap
returned goods
lost goodwill
costs to society - correct answer ✔✔scrap
Which of the following is the Japanese term used to describe continuous improvement efforts?
kanban
poka-yoke
kaizen
six sigma - correct answer ✔✔kaizen
Taguchi's quality loss function is based on a - correct answer ✔✔quadratic equation
Which is NOT one of the techniques for building employee empowerment?
-Develop open supportive supervisors
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller kirus27. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $11.49. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
84146 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now