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Exam (elaborations)

MGMT 360 Test 1 Questions And Answers

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  • Course
  • MGMT 360
  • Institution
  • MGMT 360

Labor Relations Process - ANS involves management (representing the ownership's interest) and a labor organization (union) selected by employees as their exclusive bargaining agent to represent their interests. T/F in the Labor Relations Process union representatives determine and admini...

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  • October 14, 2024
  • 28
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • MGMT 360
  • MGMT 360
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MGMT 360 Test 1 Questions And
Answers


Labor Relations Process - ANS involves management (representing the ownership's
interest) and a labor organization (union) selected by employees as their exclusive bargaining
agent to represent their interests.

T/F in the Labor Relations Process union representatives determine and administer work rules.
Where employees are not represented by a union, work rules are unilaterally determined by the
employer. - ANS False


Management and union representatives jointly determine

T/F in the Labor Relations Process employees are not represented by a union, work rules are
unilaterally determined by the employer. - ANS True

Phases in the Labor Relations Process - ANS recognition of rights and responsibilities

negotiation of the labor agreement

administration of the negotiated labor agreement

recognition of rights and responsibilities - ANS In this phase the involved parties recognize
the legal protections and constraints on union and management representatives.

negotiation of the labor agreement - ANS involves strategies, tactics and dispute resolution
techniques used by both parties. Strikes, lockouts and mediation are examples of
impasse-resolution techniques.

addresses interest disputes—concerning terms or conditions of employment

is where both the union and management jointly determine work rules and conditions of
employment

administration of the negotiated labor agreement - ANS In this phase, management
administers the labor agreement and the union monitors management's compliance with the
terms of the agreement.

,addresses rights disputes—over the interpretation or application of a negotiated agreement's
contract terms

Work rules - ANS determine the employees' standard of living and work environment.

2 Work Rules Categories - ANS rules governing compensation

rules specifying employees' and employers' job rights and obligations

rules governing compensation - ANS include wages, overtime payments, vacations, shift
premiums

rules specifying employees' and employers' job rights and obligations - ANS include no
strike/no lockout, performance standards, promotion qualifications, job specifications, layoff
provisions

Characteristics of Work Rules - ANS Work rules can be common or unique and vague or
specific. Work rules can also change over time.

examples of union personnel - ANS negotiators and administrators

membership

local, state, and national officers, and organizations

examples of Third-party Neutral - ANS Mediators and arbitrators

examples of Management - ANS Negotiators and administrators

owners and stockholders

Management Officials - ANS Represent the interest of the employer, the owner or
themselves

Include corporate, divisional, and plant-level managers. They may also include management
consultants and experts in "union avoidance"

Cannot join unions

Are selected via a recruitment process

Union Officials - ANS Include officers and representatives (president, vice president,
secretary, shop stewards)

, Are elected by the membership

Employees - ANS Vote to organize a union and vote to ratify negotiated agreements

Have dual loyalty to both their employer and the union

The Government - ANS The executive, legislative and judicial branches are all involved in
the labor relations process, as their actions (laws and regulations) can change labor
management relationships

Federal, state, and local levels of government enact laws, make judicial decisions, and establish
administrative agencies, all of which influence work rules and exercise legally granted rights

Third-Party Neutrals - ANS Are used when differences arise over conditions of employment
(interest disputes) or contract administration (rights disputes)

Include:
Mediators, who are used to facilitate bargaining activities

Arbitrators, who consider disputed issues and make decisions that are binding on both labor
and management

Examples of Work Rules - ANS Government Installation- The employer agrees to furnish
adequate protective clothing for employees required to work outside during rain, sleet, hail, or
other atmospheric conditions detrimental to health or safety, provided the employee subjected to
such assignments normally and historically performs the majority of his or her work assignment
indoors. Employees who normally perform a majority of their work outdoors shall furnish their
own protective clothing.


Electricians- Where the work assignment of employees who have been assigned a permanent
reporting location requires travel to and between other work locations and/or return to their
permanent reporting location, the time consumed by the employees in such travel shall be
counted as time worked.


Health Care- In situations where a department head determines that it is necessary for an
employee to use bilingual skills, those employees who have been previously determined to
possess those skills at a level necessary for the assignment, and who are so assigned by the
department head, shall be eligible to receive additional compensation of 3 percent above the
applicable pay rate for the time period of the assignment.

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