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TPC 103; UNIT 6 TRAVEL ITINERARY EXAM
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TPC 103; UNIT 6 TRAVEL ITINERARY EXAM...
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TOUR OPERATIONS - ANSWER It is the preparation andimplementation of all activities within
an itinerary, within a given time
frame, and within the estimated
costs, to meet the
expectation of the paying client.
TOUR OPERATIONS CYCLE - ANSWER 1. Tour Planning
2. Itinerary Development
3. Contracting Rates
4. Costing and Pricing
5. Quotations and Proposal
6. Reservations and Confirmations
7. Billings and Accounting
8. Field Operations
9. Evaluation
Customer satisfaction - ANSWER the generic objective of all
tour packages which always aim to meet or exceed the expectations of
the clients
When planning a customer-focused tour package, the content is
determined by the following essential - ANSWER ● Client profile
● Destinations requested or proposed
● Duration
● Category of accommodations
● Meal plan
● Sightseeing or activities requested or suggested
● Mode and class of transportation
● Ancillary services
● Guide and/or tour escort services
● Number of Free-of-Charge (FOC)
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