MO 221 Final Exam Terms (classes 12-23) Questions And Answers Already Graded A+
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Course
MO 221
Institution
MO 221
Causes of Team Cohesiveness: - ️️-member similarity
-member interaction
-team size
-somewhat difficult entry
-team success
-external challenges
Members of cohesive teams: - ️️- Want to remain members
- Willing to share information
- Strong interpersonal bonds
- Want to support each...
MO 221 Final Exam Terms (classes 12-
23)
Causes of Team Cohesiveness: - ✔️✔️-member similarity
-member interaction
-team size
-somewhat difficult entry
-team success
-external challenges
Members of cohesive teams: - ✔️✔️- Want to remain members
- Willing to share information
- Strong interpersonal bonds
- Want to support each other
- Resolve conflict effectively
- More satisfied and experience less stress
How should you build trust? - ✔️✔️- don't pretend to be someone you are not
- be upfront with with people (and start with your point)
- avoid distractions when you are around others
psychological safety - ✔️✔️Members of highly successful teams and organizations all
say they feel comfortable sharing their honest ideas and taking risks (for companies,
this is also known as having a Learning Orientation)
Benefits of psychological safety, according to Edmonson: - ✔️✔️- preventing errors:
both mistakes and "near- misses" are reported
- creativity and innovation: people don't feel compelled to "fit in"
- inclusion: everyone has a voice, even when they lack power
"People have to feel safe to bring their brains to work" - ✔️✔️Amy Edmonson
What are the four tips from the article: "psychological safety is the most important
element of any successful team" on creating a safe team environment - ✔️✔️1.
Encourage open discussion: questions should effectively invite opposing viewpoints
2. Suggest a bad ideas brainstorm: this takes the pressure off and allows team
members to be silly and adventurous
3. Ask clarifying questions (to make it okay for others to do the same): when team
members use acronyms or jargon, ask them to explain. Avoid using them yourself
4. Use generative language: respond to suggestions with "let's try it!" Or "building on
that idea..."
, team cohesiveness - ✔️✔️the degree of attraction people feel toward the team and
their motivation to remain members
According to Frei's talk, when are we more likely to trust others? - ✔️✔️- we sence they
are being authentic
- we believe their logic is sound
- we believe they empathize with us
Decision making - ✔️✔️The conscious process of making choices among one or more
alternatives with the intention of moving toward some desired state of affairs
What are the three key steps in the decision making process? - ✔️✔️1. Problem
identification
2. Making the decision
3. Evaluating the decision
What are the challenges in problem identification? - ✔️✔️1. Influence from others
'frames' the situation
2. Coping mechanisms block out negative information
3. Mental models limit opportunities for new perspectives
4. Faulty diagnostic skills (decisive leaders, solution- focused framing)
Challenges in decision making: the role of emotions - ✔️✔️1. We are influenced by
moods and emotions
2. We get paralyzed by choice
3. We experience anticipatory regret
Influenced by moods and emotions: - ✔️✔️They effect our vigilance, risk- aversion, etc.
In panic mode, we tend to jump to the closest viable option
paralyzed by choice - ✔️✔️Decision makers are less likely to make any decision at all
as the number of options increases (even when they are good options)
Anticipatory regret - ✔️✔️the distress felt about making a bad decision before the
decision is made
What are the models of decision- making? - ✔️✔️1. Concurring
2. Majority rules
3. Consensus
Concurring - ✔️✔️Everyone fully agrees to the decision
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