Money used mostly for postage due and small amounts of office supplies is known as
Correct Ans-petty cash
The best time to discuss payment policies with a patient is Correct Ans-at the time of the
first exam
Difference between vision care and medical insurance coverage Correct Ans-Vision care -
to get glasses and exam
Medical care - any problems or emergency visits
A letter sent to another health care provider concerning a patient who is being referred is
known as Correct Ans-a consultation letter
when medical records are requested - this must be signed by patient, or guardian if under 18
years old Correct Ans-records release
If you wish to become a certified paraoptometric, you should contact the Paraoptometric
Section of the Correct Ans-American Optometric Association
Name the 7 bones that form the orbit Correct Ans-Maxilla
Frontal
Zygomatic
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Ethmoid
Lacrimal
Palatine
Sphenoid
3 basic functions of the eyelids are: Correct Ans-replenish & spread tear film evenly
regulate the amount of tear fluid
protect the ey
Rapid, forceful closure of the eyelids that protects the eye from foreign bodies and excessive
light is called Correct Ans-reflex blinking
Tasks a Paraoptometric might perform Correct Ans-assist the optometrist
supervise the office staff
test the visual acuity of a patient
collect and record patient data
order office supplies
The government agency that protects the privacy of patients is known as Correct Ans-
HIPAA
Four elements of telephone courtesy Correct Ans-Politeness
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Kindness
Consideration
respect for others
When taking a call from a patient for the optometrist, what should be attached to the
message? Correct Ans-the patient record
When a "shopper" calls, Correct Ans-think of the caller as a potential patient
When scheduling an appointment Correct Ans-offer 2 different appointment times and tell
a new patient to arrive early to complete paperwork
Loss of vision, severe pain in the eye, and flashing lights are all complaints that should be
handled as Correct Ans-an emergency visit
Determining the priority of the patient's complaints is called Correct Ans-triage
Use of a letter, card, e-mail, or phone call to notify a patient of a need to schedule an
appointment is called Correct Ans-recall
The simplest and most widely used method of filing is Correct Ans-alphabetical
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What is the reason for close monitoring when ordering solutions and drugs? Correct Ans-
They expire
The office electric bill is an example of accounts Correct Ans-payable
The money owed to the doctor from a patient after the insurance has paid is known as
accounts Correct Ans-receivable
The palpebral fissure, which is the space between the eyelids, normally measures Correct
Ans-10mm
Drooping of the upper lid Correct Ans-Ptosis
An inward turning of the lids, causing eyelashes to scratch the eye Correct Ans-Entropion
A condition in which the lids are so tightly closed they cannot be opened Correct Ans-
Blepharospasm
They eyelid turns outward due to loss of elasticity of lid tissues Correct Ans-Ectropion
The muscle responsible for eyelid closure Correct Ans-orbicularis oculi
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