100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
BUSM 10 FINAL EXAM: Questions/Solutions (Pass!) $10.49   Add to cart

Exam (elaborations)

BUSM 10 FINAL EXAM: Questions/Solutions (Pass!)

 7 views  0 purchase
  • Course
  • BUSM
  • Institution
  • BUSM

BUSM 10 FINAL EXAM: Questions/Solutions (Pass!)

Preview 2 out of 11  pages

  • October 14, 2024
  • 11
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • BUSM
  • BUSM
avatar-seller
Studyhall
BUSM 10 FINAL EXAM: Questions/Solutions (Pass!)

_______ is an approach for mistake-proofing processes using automatic devices
or methods to avoid simple human error. Right Ans - poka-yoke

In poka-yoke, customer errors in preparation arise when customers fail to
remember steps in the process or to follow instructions. Right Ans - False

In the scoring rubric of the DFMEA ratings, the number _______ represents a
failure that is so minor that a customer probably would not notice it. Right
Ans - 1

The _______ phase of DMAIC focuses on why defects, errors, or excessive
variation occur. Right Ans - analyze

The idea behind poka-yoke is to avoid repetitive tasks or actions that depend
on vigilance or memory in order to free worker's time and minds to pursue
more creative and value-adding activities. Right Ans - True

A histogram shows the frequency or number of observations of a particular
value or within a specified group. Right Ans - True

The______ phase of the Six Sigma DMAIC process focuses on how to maintain
the improvements, which includes putting tools in place to ensure that the key
variables remain within the maximum acceptable ranges under the modified
process. Right Ans - control

Competitive bench-marking evaluates processes or business functions against
the best companies, regardless of their industry. Right Ans - False

_______ is the first step in building the house of quality. Right Ans -
Identifying customer attributes

The most important ingredient for continuous improvement is an appropriate
organizational culture. Right Ans - True

The roof of the House of Quality shows the interrelationships between the
voice of the customer and the technical features. Right Ans - False

, A process owner might be an individual, a team, a department, or some cross-
functional group. Right Ans - True

The Deming cycle is composed of four stages: Design, Measure, Analyze, and
Control. Right Ans - False

A kaizen event (Blitz) is a slow process in which a team or a department uses
its resources into an improvement project over a long time period. Right
Ans - False

When creating a House of Quality, technical features are the translation of the
voice of the customer into technical language. Right Ans - True

A _________ is an intense and rapid improvement process in which a team or a
department throws all its resources into an improvement project over a short
time period. Right Ans - kaizen blitz

Process control applies only to manufacturing units and not to the service
sector. Right Ans - False

In a Pareto distribution, the characteristics are ordered: Right Ans - from
largest frequency to smallest

Mass customization refers to providing personalized, custom-designed
products to meet individual customer preferences at prices comparable to
mass-produced items. Right Ans - True

One of the most useful tool for identifying the causes of problems is an
Ishikawa diagram. Right Ans - True

Lean thinking can only be applied to manufacturing environments. Right
Ans - False

A Pareto diagram is often used to analyze the attribute data collected in check
sheets. Right Ans - True

In the PDCA cycle, designing the product takes place in the ______ stage.
Right Ans - Plan

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller Studyhall. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for $10.49. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

67163 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 14 years now

Start selling
$10.49
  • (0)
  Add to cart