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Exam (elaborations)

BUSM 2011 Final Exam: Questions & Answers (Expert Verified)

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  • BUSM
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  • BUSM

BUSM 2011 Final Exam: Questions & Answers (Expert Verified)

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  • October 14, 2024
  • 6
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • BUSM
  • BUSM
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Studyhall
BUSM 2011 Final Exam: Questions & Answers (Expert
Verified)

Culture Right Ans - how things work around here -in a organization
95% is unconscious

Espoused values Right Ans - explicitly stated values and norms preferred
by an organization

Enacted values Right Ans - values and norms actually exhibited in the
organization

Artifacts Right Ans - stories, awards, dress code

Assumptions Right Ans - independence, courage, self-reliant, laid back,
innovation? fear? growth? are we something bigger than ourselves?

When does culture boost performance Right Ans - it is strategically
relevant, emphasizes innovation and change
employees have positive attitude
it is strong

Culture strength Right Ans - cult
strong or weak--> culture content tells you what to do
culture strength tells you how much effort you should exert to confrom

Diversity Right Ans - it's about being better

Surface level Right Ans - observable differences in people

Deep Right Ans - can't see it
racial trends --> opportunity or threat
make deals not war

Generational differences Right Ans - predictable

, Reverse mentoring Right Ans - a mentoring program in which an older
manager meets with a younger subordinate to learn about technologies such
as the internet and e-commerce

match diversity with inclusion Right Ans - not what pepsi did
inclusion reduces conflict and turnover
improves supervisor-subordinate relations

best hires come from blind selections Right Ans - not from referrals

cultural competence Right Ans - the ability to interact effectively with
people of different cultures

exhaustion Right Ans - long term leads to burnout

resistance Right Ans - if successful the stress with end, if failure then you
will be exhausted

Eustress Right Ans - good stress

Distress Right Ans - bad stress
what we typically think of when we hear stress

causes of stress Right Ans - task, physical, role, interpersonal demands, and
life

outcomes of stress Right Ans - physiological, psychological, work outcomes

task Right Ans - occupation, security, overload (quantitative)
belief (qualitative)

role Right Ans - ambiguity and conflict

interpersonal Right Ans - group pressure, leadership, interpersonal conflict

physical Right Ans - temperature, office design

life Right Ans - change or trauma

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